HTML Import 2

After spending over a week with in-house developers, web hosting advanced customer service, added php memory, purchased a whole new site for clean install, emails to the developer, posting o boards, etc, we have not been able to import even one page. Even the hosting company worked on it personally. We have attempted a direct full import, small directory files, etc in an attempt to overcome the fatal errors to no avail. Maybe this is a main reason there has been no update to the plugin in several months. Point of interest, we have also attempted the import conversion ontwo different WP releases. Poor execution.