• Resolved qaws

    (@qaws)


    Hi,

    Today I logged into my WP dashboard for the first time in over a month and the ExactMetrics dashboard widget and the Reports page both simply say “The API returned a 403 response with this message: You are over the quota limit. Please try again tomorrow”

    What does this mean, and how do I fix it?

    Thanks.

Viewing 10 replies - 1 through 10 (of 10 total)
  • I’ve received the same error message and would like to know what’s going on. Following.

    I’ve received the same error message and would like to know what’s going on. Following.

    Sharon

    (@prettybiddy)

    I’m also seeing this:

    The API returned a 403 response with this message: You are over the quota limit. Please try again tomorrow.

    Plugin Author chriscct7

    (@chriscct7)

    Hi there,
    There’s a glitch in Google’s API that they’re working on causing the issue.

    It should be resolved shortly (they didn’t give us an eta), but it sounded like they have a fix that they’re working on deploying out to their API servers.

    -Chris

    • This reply was modified 4 years, 7 months ago by chriscct7.
    Sharon

    (@prettybiddy)

    OK, now working ??

    Plugin Author chriscct7

    (@chriscct7)

    As an update, they’ve confirmed the fix is rolling out across their servers. It might take a bit for it to get to every server but its coming.

    -Chris

    Hello there, thanks for the update.

    Let me also ask you.

    If we see this error on the back-end, does this also mean that website visits are not being counted on the corresponding analytics properties?

    Thanks in advance,

    Hi, shouldn’t it be fixed by now? The error now appears for me too.

    Plugin Author chriscct7

    (@chriscct7)

    It is fixed, it does not affect the frontend counting. It occurs simply when Google’s API for reporting which is used to make the backend reports has issues

    Got it Chriscct7. Thanks for the clarification.

    Best Regards,

Viewing 10 replies - 1 through 10 (of 10 total)
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