• Throws a 500 error. Had to disable the plugin folder to get the site back online.
    Reactivated with increased memory limit (1000MB).

    Site has PHP Version: 7.4.15 and WordPress Version: 5.6.2

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    Hi @handig,

    Thank you for contacting us.

    Sorry to hear about your trouble. When you activated the plugin, did you have debug.log enabled to check for any relevant errors? If not, could you enable debug mode in your wp-config file, and provide us with the errors(upload debug.log file to a drive and share a link) so we can check this further.

    For debug mode, edit wp-config.php file, find a line like
    define('WP_DEBUG', false);and replace it with the following (if the above line doesn’t exist, simply insert next snippet just above the /* That’s all, stop editing! Happy blogging. */ )

    // Enable WP_DEBUG mode
    define(‘WP_DEBUG’, true);
    // Enable Debug logging to the /wp-content/debug.log file
    define(‘WP_DEBUG_LOG’, true);
    @ini_set( ‘log_errors’, 1 );
    // Disable display of errors and warnings
    define(‘WP_DEBUG_DISPLAY’, false);
    @ini_set(‘display_errors’, 0);`

    Then replicate the behavior of activating plugin. You will then find a debug.log file generated in your wp-content folder.

    Best,
    Jonathan S

    Mon site a connu le même problème avec le plugin. Comment puis-je résoudre ce problème?
    Merci

Viewing 2 replies - 1 through 2 (of 2 total)
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