http 500 error – HELP

  • Resolved seniormasters

    (@seniormasters)


    9 years, 2 months ago

    I have suddenly started getting a http 500 error when I try to go into the newsletter settings on mail poet. I have also tested subscribing and
    when I hit subscribe I get the following error in the newsletter subscribing form fields

    Oops! There is a problem with this form:
    textStatus:error
    errorThrown:Internal Server Error
    responseText:

    https://tsmt.co.uk

    Until recently the website was hosted under theseniormasterstor.co.uk and hosted separately. I rebuilt the website under tsmt.co.uk and separate hosting.

    I ran mailpoet under the old site. I exported the mailing addresses from from the old to the new. Set up the new site in exactly the same way with a simple newsletter sign up.

    However, I have set up front end user membership. And I have also set up woocommerce on the site in the last week

    On Friday & Saturday I sent out the latest newsletter so I could obviously access the Newsletter part of the widget then.

    I have deactivated and woocommerce mailpot widgets so I am only left with the original mailpoet widget

    Please help

    Thanks

    Michelle

    How can I find out what is wrong and how to fix this.

    Thanks

    https://www.ads-software.com/plugins/wysija-newsletters/

Viewing 1 replies (of 1 total)
  • Thread Starter seniormasters

    (@seniormasters)

    I installed jetpack yesterday – just deactivated jetpack and the mailpoet plugin is fine… annoying, but fine
    Thanks

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