HTTP 500 Error (Page isn’t working)

  • I just updated the jetpack plugin through a code for making the size of the footer font bold but once I plugged in the code, the site stopped working. It shows HTTP 500 error and is stating that the page isn’t responding. Although I have checked the httaccess file and also I have changed the name of plugin folder in CPanel but still the issue is unresolved. Kindly help me through this as I am worried. Thanks

    Site: https://www.universityacademia.com

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  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Errors like this are logged. Check the error log on your server. If you can’t find the log, please contact your host.

    Meantime, enable wp_debug and wp_debug_log and after an error, look at wp-content/debug.log to see if anything gets logged there. https://codex.www.ads-software.com/Debugging_in_WordPress

    You can also try this: Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    If you cannot access wp-admin, there are other ways to deactivate plugins.

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