• Resolved jannickvieluf

    (@jannickvieluf)


    Hey
    for a few days I have the following problem:
    Whenever I visit my homepage, I get an HTTP 500 error, but only on the home page, all subpages work fine.
    Even more interesting is, when I’m logged in, the home page works as well.
    I use Ultimate Member for my user management, but I don’t think the plugin has anything to do with the error, because even if I disable all plugins, I still get the HTTP 500 Error (only) on the homepage.

    I have no idea what I should do and would be happy if someone could help me.

    Regards Jannick

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Errors like this are logged. Check the error log on your server. If you can’t find the log, please contact your host.

    Meantime, enable wp_debug and wp_debug_log and after an error, look at wp-content/debug.log to see if anything gets logged there. https://codex.www.ads-software.com/Debugging_in_WordPress

    You can also try this: Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    If you cannot access wp-admin, there are other ways to deactivate plugins.

    Thread Starter jannickvieluf

    (@jannickvieluf)

    Hey @sterndata,
    Thanks for your answer! I found the error by my cache-plugin.

Viewing 2 replies - 1 through 2 (of 2 total)
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