HTTP Error

  • Resolved TheHungryGeek

    (@thehungrygeek)


    6 years, 11 months ago

    Hi there, I’ve been using the plugin for many months with no issues.

    Recently (in the past 1-2 weeks) I have been encountering HTTP errors and I am not able to compress any of the images when uploading.

    Any troubleshooting steps?

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  • Plugin Author TinyPNG

    (@tinypng)

    Hi,

    Thank you for reaching out, I am sorry to hear that you have been experiencing some issues using our compression service.

    Would you mind sending us an email with details and/or screenshots of the errors you are seeing to [email protected]?

    Plugin Author TinyPNG

    (@tinypng)

    Here’s a short update possibly related to issues you have experienced in the past.

    We have made a few small bugfixes to the API in February and March. That could possibly have solved an issue you were experiencing. We cannot guarantee 100% success rates of course, but really strive to rule out any issues.

    Let us know in case anything crops up in future.

Viewing 2 replies - 1 through 2 (of 2 total)
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