• Resolved Bruno Martinez

    (@brmartinez)


    Guys, I have two WordPress sites that are getting http error when trying to upload images.

    Our team of devs evaluated each plugin that we have and came to the conclusion that the error comes from your Compress JPEG & PNG images plugin.

    Have you heard of this before? Can you help in pointing out a solution for us?

    We have our sites on liquidweb, which offers your plugin as a standard solution.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author TinyPNG

    (@tinypng)

    Hi brmartinez, we have some users who occasionally have experienced a “HTTP error” during file upload so it is probably similar issue which you are experiencing.

    The most logical thing we can think off is that something times out during the upload and compression process. If you are having this issue constantly, we would like to investigate your setup and reproduce the issue, but I think we may need to get in touch with liquidweb then.

    To improve the plugin further we are adding 2 new features with the upcoming release next July:

    – delayed compression on file upload

    – enable / disable automatic compression on upload

    This should give more flexibility and can move potential issues out of the user workflow when adding new images to posts.

    Thread Starter Bruno Martinez

    (@brmartinez)

    Thank you for your reply. If you’d like, I can create credentials for you to take a look at my site.

    Plugin Author TinyPNG

    (@tinypng)

    Hi Martinaz, if you like please send them to [email protected] However, maybe there is not enough we can see just from the WordPress admin login alone.

    Plugin Author TinyPNG

    (@tinypng)

    Hello all, we have been working hard on the new release of the plugin and are very happy with the initial results.

    The new version should allow much faster upload of new images to WordPress by moving the actual optimisation step into a background process. This should also remove potential HTTP errors during new image uploads.

    The pre-release version is ready for anybody interested in trying it out and can be downloaded from GitHub:

    https://github.com/tinify/wordpress-plugin

    We would be really happy with any feedback the coming week. Launch is planned for end of July 2018.

    Not an expert on any of this but I fixed the problem on my site by making my php version 7.0. Just go to your cpanel – find PHP Selector and change your PHP configuration to 7.0.

Viewing 5 replies - 1 through 5 (of 5 total)
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