• Resolved shelleyh

    (@shelleyh)


    I wanted to report that I have been having several issues getting HTTP errors (ironically only with one user, not all the users) when uploading images.

    Screenshot

    I was able to pin the issue down to this plugin since it works when deactivated. After getting the HTTP error the image would still seem to show up in the media library:

    Screenshot

    I’ve deactivated the plugin for now and can live without it, but I wanted to at least find out if this was a known issue or not.

    https://www.ads-software.com/plugins/wp-smushit/

Viewing 3 replies - 16 through 18 (of 18 total)
  • Same issue here. It’s been happening for about 2 or 3 weeks now. At first it was just taking 20 seconds per image, now it is taking 20-40 seconds per image and resulting in a 404 timeout or HTTP error about 50% of the time. Please let me know if there is anything that can be done as this is one of the only image optimizers that work with my server software.

    Thank you.

    I had the same issues starting a week ago. Thought it had to do with upgrade to WP 3.9 but no.

    Hi everyone,

    Thanks for your further reports, unfortunately the service on Yahoo’s end has been intermittent. The workarounds I mentioned above can help avoid issues.

    I’ll mention them here for easier reference.

    You can turn off auto-processing like so:

    1. Go to Settings > Media.
    2. For the “Use Smush.it on upload?” setting, select “Do not process on upload“.

    And you can set a lower timeout duration like so:

    1. Go to Settings > Media.
    2. For the “How many seconds should we wait for a response from Smush.it?” setting, specify a lower duration, perhaps 20 seconds.

    For reference also, you’ll find details on some of this here:
    https://www.ads-software.com/plugins/wp-smushit/

    Hope that helps! Please feel free to ask if you have questions, we’re happy to assist! ??

    Cheers,
    David

Viewing 3 replies - 16 through 18 (of 18 total)
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