Http error 403 for recipients

in addition, I can give some precision:
– readers can access the website from a direct link (=the problem comes from the MP link)
– the MP link is: https://pattymackz.com/wordpress/?mailpoet_router&endpoint=track&action=click&data=WyIyNDIiLCI0Y2M5NDAiLCI5IiwiODlmYjUxMWNlMjQ2IixmYWxzZV0
– Windows users have the error 403 message
– on my Macs and iPhones, there is no error message but the opened pages stay blank

I have been having the same issue. I have rolled my plugin back to the 3.11.3 version which was last the time I know everything was smooth sailing.

Interesting… Thanks Jerrad.
I thought that this could be generated by a bug in the latest update and it seems that I was right.
Unfortunately, I do not save older versions; where did you find the 3.11.3 ?

Just click on the Development tab and then on the right side, click Advanced. All the different versions are listed in the dropdown menu at the bottom of the page.

You can also click this link to get there faster – https://www.ads-software.com/plugins/mailpoet/advanced/.

Hi
I have not heard a word from the MP team so far, so still no idea on what caused this.
I tested the current version again with a dummy list of subscribers and it worked perfectly well. It is nice but not really reassuring for the future…

Hi there @gerald55,

As a 403 is a forbidden error it’s usually caused by a security plugin such as Wordfence or rules on your server.

Can you let us know if you still receive the same error with the latest release, please?

Thanks!

Hi
I posted again today and did not have a problem.
I am not using Wordfence and did not have any new plugin installed for quite a while; in short, nothing had changed between the last mail sent before the problem happened and that one, and also nothing between the problem’s occurrence and the test which I ran with a dummy list of subscribers.(Which makes me fear that it could happen again any time.)
Thanks