HTTP ERROR 500

  • Resolved MDN

    (@canupub)


    4 years, 11 months ago

    Hi,
    suddenly, for few days ago, I started to receive this message, after unsuccessful page visiting:
    “This page isn’t workingcanupub.me is currently unable to handle this request. HTTP ERROR 500”.
    That is happening only when I try to visit translated page to english. I’m using “Translatepress” plugin for last six months and everything was OK, until recently. I tried to assign more memory to PHP, up to 512 MB, but after a while error appear again. So, can you tell me what’s the problem? Maybe error is connected with PHP7.4, activated by my side few days ago? I tried other solution from support topics but nothing works…
    Thanks!
    Best regards,
    Bojan

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter MDN

    (@canupub)

    My hosting provider replied this to same question:

    “It is possible, that the HTTP error 500 is being generated directly by your PHP scripts.
    If our servers generate this error, corresponding entries appear in the error log. This didn’t happen here. If this were the case, the error would be reproducible each time that someone accessed the page.
    Please check your scripts: they may use something like a PHPs “header( … 500 … )” function. To check this, your developer should activate “expose_php” on konsoleH and use the Firefox tool “HTTP Live Headers” (or something similar) to check the relevant page. If the error shows up, check for this line in the response header: “X-Powered by: PHP”. This line indicates that problem is indeed being caused by the application. ”

    There is no need to say that I don’t know a thing about all this stuff.
    Thanks,
    Bojan

    Thread Starter MDN

    (@canupub)

    Please, anyone…

    Dragos

    (@dragosvrejiu)

    Hello Bojan,

    I’m really sorry for the delay – there has been a great load on our support team lately.

    I have accessed your site without coming across any problems.

    Is this issue still relevant?

    If yes:

    Can you please check your wp_trp_gettext_en* table from the database?

    Please tell me if that table is much bigger than the others.

    This issue could be related to a bug that we are aware of.

    Best regards,

    Thread Starter MDN

    (@canupub)

    Hi Dragos,
    Problem, for now, is solved, by this ?tutorial”:

    https://www.youtube.com/watch?v=G5Tg7VdFm9Q&list=PLxRH3AB_2RmkWBZO9EBYZbpeUPJarHFiI&index=2&t=436s

    Now everything is working as it should be.
    Screenshot of tables values: https://prnt.sc/s7gfvv
    Pretty big values…

    Thanks!
    Bojan

Viewing 4 replies - 1 through 4 (of 4 total)
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