HTTP Error 500 after wp update

  • Hi,
    I can’t get even into the login screen of my webpage after starting the WP update.
    I logged in today, the update started normally but after about 30 min everything froze and ever since it is either blank screen or HTTP error 500 info.
    I cleared cache and cookies and everything possible , tried through IE, Firefox and chrome and everywhere the same issue.
    Any idea what happened and most of all how can I fix it?
    It is very important as it is charity webpage , check https://www.dundalkdogrescue.ie

    thanks for all your help

Viewing 4 replies - 1 through 4 (of 4 total)

  • What for update did you do? Have a look at your .htaccess file. (For more details about the .htaccess file: https://codex.www.ads-software.com/htaccess).

    Did you have already try to re-upload the core files of WordPress to your server?

    Thread Starter barbararajska

    (@barbararajska)

    I did the wordpress latest update from dashboard through the page. Will check those options and hopefully something will do ?? thanks for the info Michael ??

    You are welcome! Maybe you have to look at this website: https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/

    Please let me now if this resolved the problem or not. Maybe there is something else what create this error.

    Moderator t-p

    (@t-p)

    it is either blank screen

    A blank page means that PHP is crashing, typically due to a function conflict introduced by a plugin or theme. This problem can be caused by a variety of issues, including: (1) Bad theme (2) Bad plugin (3) Bad install/upgrade (4) you exhausted the memory limit (5) It could also mean that there is an issue with your web hosting server. – 1 and 2 are more common. – Since the problem can be caused by any number of things, check the error logs on your server for a more specific error message. If you need help locating them, ask your hosting provider to help you with that. – If you cannot find error logs or if you don’t find any helpful info in them, try adding the following code to your wp-config.php directly above /* That’s all, stop editing! Happy blogging. */ : define( ‘WP_DEBUG’, true); – Try reviewing this useful Codex: https://codex.www.ads-software.com/Common_WordPress_Errors#The_White_Screen_of_Death

    it is either blank screen or HTTP error 500

    Internal server errors (error 500) are often caused by plugin or theme function conflicts, so if you have access to your admin panel, try deactivating all plugins. If you don’t have access to your admin panel, try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, try switching to the default theme for your version of WordPress to rule-out a theme-specific issue. If you don’t have access to your admin panel, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue.

    If that does not resolve the issue, it’s possible that a .htaccess rule could be the source of the problem. To check for this, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, and rename the .htaccess file. If you can’t find a .htaccess file, make sure that you have set your SFTP or FTP client to view invisible files.

    If you weren’t able to resolve the issue by either resetting your plugins and theme or renaming your .htaccess file, we may be able to help, but we’ll need a more detailed error message. Internal server errors are usually described in more detail in the server error log. If you have access to your server error log, generate the error again, note the date and time, then immediately check your server error log for any errors that occurred during that time period. If you don’t have access to your server error log, ask your hosting provider to look for you.

Viewing 4 replies - 1 through 4 (of 4 total)
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