HTTP ERROR 500 in /wp-admin

  • Hey! recently i’ve been in trouble with my admin.
    When i try to log to my url.com/wp-admin it shows HTTP ERROR 500… but the web page is working normally, it’s just when i try to access..

    I’ve found this error in my cpanel (erro_log file)

    [23-Aug-2020 12:53:12 UTC] PHP Fatal error:  Uncaught Error: Call to undefined function get_transient() in /home/odmmbtyoz9ur/public_html/nuevo/deleteme.wpyepm.php:16
Stack trace:
#0 {main}
  thrown in /home/odmmbtyoz9ur/public_html/nuevo/deleteme.wpyepm.php on line 16

    and i don’t know how to fix it… If someone can help me i would be so glad!

    Thanks!

    • This topic was modified 4 years, 3 months ago by Jan Dembowski. Reason: Moved to Fixing WordPress, this is not an Everything else WordPress topic

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator James Huff

    (@macmanx)

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

    Thread Starter texor

    (@texor)

    Morning!!

    I already did that thing with plugins and themes and it didn’t work. Actually nobody knows what happened to my admin and i don’t know what else to do.. if you know anything else that could help i would be sooo glad.

    Moderator James Huff

    (@macmanx)

    Try downloading WordPress again, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), and delete then replace your copies of everything on the server except the wp-config.php file and the /wp-content/ directory with fresh copies from the download. This will effectively replace all of your core files without damaging your content and settings.

    Some uploaders tend to be unreliable when overwriting files, so don’t forget to delete the original files before replacing them.

Viewing 3 replies - 1 through 3 (of 3 total)
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