• Resolved LanceRec

    (@lancerec)


    I started receiving an “Http error” after completing an mp3 upload but before it does it’s “crunching”. I was able to successfully upload a pdf and an mkv Saturday night (Sept 21) but I haven’t been able to successfully upload anything since Sunday morning (Sept 22nd). I have tried multiple fixes via searching, including:

    -Trying all 3 different upload methods
    -Trying to resave my mp3 (16 MB). The file isn’t corrupted and it isn’t named differently than the other 100+ mp3 files I have uploaded over the last 4 years.
    -Trying to upload various smaller files including jpgs, docx, & pdfs.
    -Edited my wp-config.php to include the define(‘WP_MEMORY_LIMIT’, ‘256M’); code. I believe that this won’t make any difference due to my host (DreamHost) limiting my upload max size to 64 MB.
    -Deleted over 500 MB of datafiles in case I’m bumping up against a hosting file storage limit. I am currently at 4.28 Gb I was just under 5 GB last night.
    -I have deactivated all of my plugins (7 plugins active, 2 deactivated).

    I am up to date on all of my plug ins. Nothing that I’m aware of has been updated since my last successful upload Saturday night. I am on WP version 5.2.3 and running the Coraline theme that I have been using forever.

    I will open a ticket with my host, too.

    Thanks,
    Lance

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter LanceRec

    (@lancerec)

    I have also updated my PHP version to 7.3

    Thread Starter LanceRec

    (@lancerec)

    Sorry for the follow on messages. I usually use Chrome but I have tried Firefox with the same error. I have alos tried multiple different computers, all Windows 10.

    I have seen this error before and I recall it being related to disk space – the file tried to save after upload and when it couldn’t, it gave a generic http error.
    Given you say that there is plenty of space, I guess it is not related to that.

    What I would do:
    1. Change the filename e.g. to .jpg and then try and upload that – rule out a problem with “mp3” extension
    2. If it’s not that, and you have space, try a different file, any file to confirm it is only this single file. (Try a file of similar size)

    HTTP response status codes indicate whether a specific HTTP request has been successfully completed. Responses are grouped in five classes:

    Informational responses (100–199),
    Successful responses (200–299),
    Redirects (300–399),
    Client errors (400–499),
    and Server errors (500–599).

    Toshiba e28 fault error

    Thread Starter LanceRec

    (@lancerec)

    I contacted my webhost and they found error messages in my php error log

    “mod_security entries in your error.log”

    Mainly: “ModSecurity: Input filter: Failed to delete temporary file:”

    They ran an update to the mod_security and that took care of the problem.

    Thanks to all that read/responded to this thread.

    Lance

Viewing 5 replies - 1 through 5 (of 5 total)
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