HTTP Error, high-res image upload broken

  • Hi, I’ve been trying to solve this for some days now, check this:

    Same image exported from Photoshop by SaveForWeb:
    70% JPEG compression: 2832×3780 879kb – HTTP Error
    70% JPEG compression: 2518×3361 753kb – Works perfectly
    50% JPEG compression: 2832×3780 602kb – HTTP Error
    100% JPEG compression: 2518×3361 1.92Mb – Works perfectly

    So, this is about the physical size or dimensions of the image, not it’s file size?! I am speaking to my web hosts about this; but since it is not related to file-size and instead to its dimensions then I think its unlikely to be a php memory limit or whatever. Does anybody have any ideas?

Viewing 5 replies - 1 through 5 (of 5 total)

  • Does this happen on a vanilla WordPress install? (no plugins activated, default WordPress theme)

    Thread Starter sonic1243

    (@sonic1243)

    Hi Mike .. yes on default installation running TwentyThirteen – but I’ve just confirmed this is caused by the WP E-Commerce plug-in (with or without gold cart plugin).
    I’ve had a post on their forums for a week and had no reply: https://getshopped.org/forums/topic/http-error-image-upload-size-issue/
    So, apologies this indeed is a plugin issue .. but I’m all out of ideas, and hoped somebody could give me a clue .. This looks like the WPEC plugin has a physical limit on the dimensions of uploaded images; however this error occurs while using the normal WP media uploader on the Media page; not only the plugin specific “manageproductImages” uploader.
    This problem means a 6mp camera is fine, but a 12mp camera would require reduction before WP-EC will work with it. Not ideal since DSLRs go up to 24mp these days.

    Hmm it can be frustrating sometimes.

    About the 24mp, sure hope you won’t be uploading them to WordPress anytime soon.

    You could try the tips on this page: https://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/

    Thread Starter sonic1243

    (@sonic1243)

    Well the idea is to use the ResizeBeforeUpload plugin (or ResizeAfterUpload seams to work better) so that the client/blogger does not have to concern themselves with editing the images first – those plugins discard the original file and only keep the desired sizes used in your theme.
    Thanks for the link, but based on my tests those solutions would not help (upload_max_filesize / post_max_size / max_execution_time), the problem occurs when the file is over approximately 2518×3361, regardless of its file size.
    I know I need the WP E-Commerce team to answer this really, but they won’t give you the time of day.
    Thanks Mike.

    Thread Starter sonic1243

    (@sonic1243)

    Just for info, I’ve located the problem in the plugin’s code .. but not fixed it yet, all documented here: https://getshopped.org/forums/topic/http-error-image-upload-size-issue/
    This is not a WordPress issue, its the plugin forbidding images over certain dimensions. Working on it.

Viewing 5 replies - 1 through 5 (of 5 total)
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