• Resolved steveh147

    (@steveh147)


    Hell- – webhost can’t help – can’t login, or page and posts not populating. States ‘http error 500 (internal server error) – configured incorrectly?
    Tried to delete Placester and strip down to leave Arthemia theme only but this may be contributing to problem

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator t-p

    (@t-p)

    have you tried:

    -deactivating ALL plugins (yes, all) temporarily to see if this resolves the problem. If this works, re-activate them individually (one-by-one) to find the problematic plugin(s). If you can’t get into your admin dashboard, try deactivating via FTP or SFTP or whatever file management application your host provides. If applicible, also remember to deactivate any plugins in the mu-plugins folder. The easiest way is to rename that folder to mu-plugins-old.
    resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems (because the hooks remain unless plugins completely removed or some plugins stick around in cached files. So by renaming the folder, you break them and force them inactive).
    – To rule out any theme-specific issue, try switching to the unedited default Twenty Twelve theme for a moment using the WP dashboard. If you don’t have access to your admin area, you can switch to the default theme by renaming your current theme’s folder in wp-content/themes and adding “-old” to the end of the folder name using via FTP or SFTP or whatever file management application your host provides.
    -If the above troubleshooting steps do not resolve the issue, try manually re-uploading all files and folders EXCEPT the wp-config.php file and the /wp-content/ directory from a fresh download of WordPress. This should replace your core files without changing your content and settings in wp-config.php file and the /wp-content/ directory. Read the Manual Update directions first!

    Thread Starter steveh147

    (@steveh147)

    Many thanks – re-established access

    Moderator t-p

    (@t-p)

    you are welcome ??

    Thread Starter steveh147

    (@steveh147)

    Can’t access the Admin Panel on my site (based on Gorilla/Belair theme).

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘http error on login attempt’ is closed to new replies.