HTTP Error When Uploading Images to WordPress

  • Resolved ChristerT

    (@christert)


    6 years, 4 months ago

    WordPress 4.9.7
    Security by CleanTalk Version 2.15

    Hi,
    have made a plugin check after I had the (famous) HTTP error!
    Controlled and rechecked and for me I found the error in General Settings >> Security Firewall >> Check uploaded files
    I do a final test/check again: Yes, when “Check uploaded files” are ticked and saved it is impossible to upload images through WordPress.
    Not sure from which version this occurred.

Viewing 15 replies - 16 through 30 (of 31 total)

  • Hello,

    Just have saw that all fixes were applied in 2.16 version. Is it ok now?

    Please, contact us.

    Thread Starter ChristerT

    (@christert)

    Hi,
    updated to

    Version 2.18 | By CleanTalk Security

    and it is still not ok. Same http error.

    Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello,

    Thank you for your feedback.

    We will revise our code again. We will contact you within 1-2 working days.

    Sorry for the inconveniences.

    Best regards

    Thread Starter ChristerT

    (@christert)

    Hi, see also the Support Threads: The message repeats

    I did a “common” installation that did not work, (same problems as before)!

    So I had to do a clean install with complete deactivation and at the moment it seems to work now.

    Plugin Support sergecleantalk

    (@sergecleantalk)

    Thank you for your feedback.

    Write to us if there will be any issues.

    Best regards

    Thread Starter ChristerT

    (@christert)

    Hi, 15 hours later, exactly the same problem is back!

    Has not since the new installation or when I wrote … at the moment it seems to work now, neither done nor installed anything. (Just slept with the hope that the error was resolved!)

    So we’re back on (square one)! Unfortunately!

    Plugin Support sergecleantalk

    (@sergecleantalk)

    Thank you for the information.

    We will continue finding a solution.

    We will contact you within 1-2 working days.

    Best regards

    Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello,

    We continue work in our Ticket system.

    Best regards

    Thread Starter ChristerT

    (@christert)

    Version 2.19 | By CleanTalk Security

    Still the same HTTP error!

    Plugin Support SergeM

    (@serge00)

    Hello.

    Thank you for your feedback.

    Have you tried to fully re-install the plugin?

    Please, tick the option “Complete deactivation” in the settings of the plugin and then delete it as usual.

    After that install it from the WP catalog.

    Does the issue persist?

    Kind regards.

    Thread Starter ChristerT

    (@christert)

    Hello.

    To be on the safe side, Security 2.19 has been uninstalled twice, “Complete deactivation” with new installation in between. The known caches have been cleaned. But despite this, it’s only when “Check uploaded files, Check the uploaded files for malicious code” Is enabled as HTTP error gets. So still if this is unchecked, it works to upload files.

    • This reply was modified 6 years, 2 months ago by ChristerT.
    Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello,

    Thank you for your feedback. We will check this issue more thoroughly.

    We will contact you within 1-2 working days.

    Best regards

    Hello,

    Please, install the version from here: https://downloads.www.ads-software.com/plugin/security-malware-firewall.zip

    We have added reason displaying for Web Application FireWall in FireWall tab.

    After you installed the new version, please, perform the following actions:
    – enable “Check uploaded files” setting
    – upload the file
    – select FireWall tab
    – find the block event (the text in Status column should be something like “Blocked by Web Application Firewall: Malicious files upload.”)
    – point mouse cursor on it
    – send us the screenshot so we could se the block reason.

    Thread Starter ChristerT

    (@christert)

    Hi, I installed that specific version (twice) and uploaded file with “Complete deactivation” between and the only text that apperas, exacpt the HTTP error, is in the FireWall tab with is this:
    Traffic Control will block visitors if they send more than 1000 requests per hour. You can adjust it here.

    Traffic Control is active.

    Web Application Firewall (WAF) is active.

    Local log is empty.

    Noting more!

    Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello,

    Thank you for your feedback.

    We continue finding a solution.

    We will contact you within 2-3 working days.

    Best regards

Viewing 15 replies - 16 through 30 (of 31 total)
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