HTTP Error when uploading PDF

  • Hi there,

    For the past week, I have been trying to upload 2 PDF docs to our website.
    I have tried reducing the size, renaming the file, deleting stuff from the media library to make space, I have cleared all the cache & cookies, but nothing seems towork. I keep getting an HTTP error (I did try uploading images and that worked fine. But for some reason, these two PDFs I can’t seem to upload.

    Any way someone can help?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Troubleshoot installation problems If one of the following errors occurs when you try to connect to or download from the Adobe website, perform the following actions. Nothing happens. The download of the file stops prematurely. One of the following error messages appears: “The server returned extended information.” “Connection interruption interrupted the download. Check your Internet settings and try again.” “Cannot connect to server, server not found.”
    287961ba31e7303d28ee70c30b17cdeb.png

    It would be good to see the error_log file of the wp-admin and post screenshots

    • This reply was modified 3 years, 2 months ago by jorgeug.
    Thread Starter ernestinesws

    (@ernestinesws)

    Hi @jorgeug,

    Here is a screenshot of the HTTP error.
    Where would I find the error_log file?

    Somewhat related to this, I was trying to get the Add From Server as a plug-in.
    However, I’m not sure how to get this plug-in on my WordPress page. Any idea how I can do that?

    Thanks!

    Thread Starter ernestinesws

    (@ernestinesws)

    Oh, I just learned that I can’t include any images here. How do I provide you with the screenshot?

Viewing 4 replies - 1 through 4 (of 4 total)
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