or do you mean to contact support at cpanel?
]]>you probably just need to make a couple of changes to .htaccess file
and possibly wp-config.php but it’s in the above guidance
it recognizes https://www.millabout.com.au/ but goes to an error page https://www.millabout.com.au/cgi-sys/defaultwebpage.cgi
]]>just changed http to https in the settings in millabout.com.au/wp-admin and was thrown out immediately
I’ve been through the steps on https://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/ but couldnt’ fix it
I have troubles locating the .htaccess file, the search finds it as public_html/.htaccess but then opened every single folder under public-html and can’t locate it
This trouble is probably because I changed http to https without having ssl certificate – it was possible without any warning or info in WP settings, wish there was a warning for people like myself who aren’t web developers …
can this be reversed?
thanks
Nelly
.htaccess is usually amongst the first group of files you get to wherever your wordpress directory is
example: /www.millabout.com.au/web/wordpress
this may help:
https://www.wpbeginner.com/beginners-guide/why-you-cant-find-htaccess-file-on-your-wordpress-site/
https://support.hostgator.com/articles/how-to-edit-your-htaccess-file
I now added Let’s Encrypt SSL Certificate, via my host Ventraip, and activated it in cPanel.
Sadly, I still can’t see my site or access it via wp-admin
https://millabout.com.au (blank page)
https://millabout.com.au/wp_admin – error message: This millabout.com.au page can’t be found
No webpage was found for the web address: https://millabout.com.au/wp_admin
HTTP ERROR 404
I hope you can assist urgently, please?
Thanks
Nelly
just now, got the login screen – but then got the site insecure error again
do you know what causes all these issues, can you see from your side?
]]>did you change the path in that file?
]]>I was just told by cPanel that it might be a server issue, so trying to work on that with them and the host, Ventraip
hopefully it will be resolved, but if not I’ll try again that – changing the path in .htaccess
can you please point me to instructions?
thanks
Nelly