https – cart items disappear

  • Resolved nbruley

    (@nbruley)


    10 years, 5 months ago

    My site is set to change to https on checkout. I don’t have the whole site that way because I think it is faster adding to cart without the added security (and that’s standard practice). However, this creates problems for me when I am logged in, and I’m wondering if it will cause problems for non-admin’s as well who return to place another order.

    To reproduce the problem:
    1. Sign in to my account
    2. Visit https://publicacionespescadores.com/libreria
    3. Add item to cart
    4. View cart
    5. Complete order
    6. Visit https://publicacionespescadores.com/carrito
    7. The cart will be empty and it will appear that I am signed out of my account.

    I’m wondering if this will be a problem for normal users who sign in to my site. Is there a way to keep the sign-in and cart contents during the switch from http to https?

    https://www.ads-software.com/plugins/jigoshop/

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello,

    When you complete an order, your cart becomes empty so everything’s fine here. If you have something in your cart and are at the http and you switch to https, the cart’s contents will remain in it.
    I’d like to check the sign-in / sign-out issue but I need to know the login credentials. Could you please send them to support@jigoshop.com?

    Thread Starter nbruley

    (@nbruley)

    I can confirm that the cart retains the same contents until logging in and returning to the cart page, so it seems the difference is due to login. It appears that logging in reverts to what the cart was the last time I logged in. If I log out, the cart reverts back to what it was before I logged in. Not a big deal I guess, but gets confusing when trying to test.

    Hello,

    I have just had a check and it’s a normal behaviour. A guest customer is another session, other than the same person logged in. In Jigoshop Settings -> General you can decide if you want to allow guest purchases. If allowed, guests can put items to cart and then on checkout they just have to fill in their billing/shipping details. If you disable guest purchases, guests can still put items to cart but on checkout they will be asked to either login or register an account if they don’t have one yet. I hope it was helpful.

Viewing 3 replies - 1 through 3 (of 3 total)
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