Https change on temporary site, Can’t access, 404

  • Resolved ambern

    (@ambern)


    4 years, 6 months ago

    I’m an admin helping with a website update (my bid was for an entirely different website platform, was changed to wordpress after I won the bid.). The current site is temporary and I noticed it was http. Using some (VERY BAD) advice on a website, changed to https. It immediately blocked me out. I backed out and changed it back. It logged me out and I can’t access the site at all. I’m not the main owner, I’m an admin with full access. I don’t have the ftp address and we currently don’t have a host. The former site is in the process of being changed over to a new host and to their own account. I can’t even access the login page (also 404) and other routes don’t seem to recognize my new login password. HELP!

    The page I need help with: [log in to see the link]

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  • Moderator bcworkz

    (@bcworkz)

    If you cannot reach the wp-login.php file you will need FTP access to correct whatever is wrong. To fix other problems it may be useful to have access to phpMyAdmin as well, but with FTP access you can indirectly access the DB through PHP code.

    If you still have password issues, see Resetting Your Password for possible solutions. You’ll see you need FTP or some sort of privileged access for any of the measures. As it stands it sounds like you have no privileged access at all.

    Thread Starter ambern

    (@ambern)

    We were able to fix it through Bluehost. The tech informed me that temp websites automatically have http addresses and this is changed once the website is migrated or activated. Hence why it caused the problems it did. There should be better ways to resolve the problem considering the number of half-informed tutorials floating around the internet for this. Neither myself or the main administrator was able to log into the WP account to change the settings after it shut us out.

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