HTTPS Error

  • Resolved Rana Rene

    (@rana-rene)


    1 year, 6 months ago

    I exported this Forminator form: https://ranainteractive.com/design/ (bottom of page)

    Inside the Forminator “Form Edit” page, the forms look correct. Inside the “Appearance” page, the settings are correct. But the form is not displaying correctly, None of the colors or fonts are being displayed correctly, and you’ll notice that the check boxs are missing.

    This is what I’m seeing https://visualization.sg-host.com/ (bottom of page)

    I have an active SSL certificate, and HTTPS Enforce is on, but I’m still getting this error.

    “Forminator’s CSS style cannot be loaded because your website’s address is configured in WordPress to use HTTP instead of HTTPS. This may cause some web content, including Forminator forms, to display incorrectly.”

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Williams – WPMU DEV Support

    (@wpmudev-support8)

    Hi @rana-rene

    I hope you’re well today!

    I visited the page and it is a “mixed content” error so the message that you are getting seems to be right.

    Note please that having valid SSL certificate and forcing redirect is just one thing but SSL/HTTPs configuration is not complete if WordPress itself is not correctly setup. The error message also mentions it so please do as follows:

    – login to your site and go to “Settings -> General” page
    – look at the URLs set in both “WordPress Address (URL)” and “Site Address (URL)” options
    – most likely they are both still starting with “https://” prefix.

    If so, please edit them to start with “https://” prefix (this is very important but often skipped SSL configuration step in WordPress) and save settings.

    Once that’s done, make sure to purge all cache on site and server (if there is any used) and it should fix it.

    As for why does it happen: in many cases (Forminator included) plugins are getting to know about site’s address from those settings so they will use whatever is set there to generate URLs; in some cases those URLS are used to fetch resources in a ways that are not always “redirected” correctly/on time/at all by the server or other “force HTTP” redirects and that causes “mixed content” errors.

    Best regards,
    Adam

    Thread Starter Rana Rene

    (@rana-rene)

    Thanks Adam… That worked

    Plugin Support Williams – WPMU DEV Support

    (@wpmudev-support8)

    Hi @rana-rene

    That’s great, thank you for letting us know!

    I’m marking this as resolve then.

    Best regards,
    Adam

Viewing 3 replies - 1 through 3 (of 3 total)
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