• Hello,
    I was working on my website about changing the link destination from a verification email before the error. I wonder what cause mysite error and how to fix it. Please help we are very urgent due to our deadline this Friday.
    ,regards

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator t-p

    (@t-p)

    I was working on my website about changing the link destination from a verification email before the error.

    First off, try UNDOING the change.

    Thread Starter tecjunior

    (@tecjunior)

    Sorry I can’t even get in to WPdashboard.

    Moderator t-p

    (@t-p)

    Access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), navigate to the file in question.

    Thread Starter tecjunior

    (@tecjunior)

    I deleted the user registration plugin (The one that I was working on at that time) folder and still can’t connect to the website.

    Moderator t-p

    (@t-p)

    Internal server errors are usually described in more detail in the server error log. If you have access to your server error log, generate the error again, note the date and time, then immediately check your server error log for any errors that occurred during that time period. If you don’t have access to your server error log, ask your hosting provider to look for you.

    Meanwhile, try:

    – if you have access to your admin panel, try deactivating all plugins. If you don’t have access to your admin panel, try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    – If that does not resolve the issue, try switching to the default theme for your version of WordPress to rule-out a theme-specific issue. If you don’t have access to your admin panel, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue.

    – If that does not resolve the issue, it’s possible that a .htaccess rule could be the source of the problem. To check for this, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, and rename the .htaccess file. If you can’t find a .htaccess file, make sure that you have set your SFTP or FTP client to view invisible files.

Viewing 5 replies - 1 through 5 (of 5 total)
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