HubSpot Integration not working

Hello Matt Pramschufer ????,

I can see that all your lists are Active lists in HubSpot. You need a Static list to be able to connect HubSpot to FuseWP.

This is because Hubspot Active lists are automatically updated when records meet the criteria you set. Records can not be manually added. Whilst in a Static list, records can be manually added by you or by the FuseWP integration.

Kind regards

Thank you! I will try that!

Okay that works for pulling in the list. A follow up question would be the only Mapping Fields it shows a “Hubspot” Fields are First name and last name. There is no email field in the hubspot fields…. am I missing a setting somewhere?

I just tried it and I guess we do not need to map Email field as it does that automatically. But after the user has sync’d the contact record gets into HubSpot but it does NOT go into the Static list that I just created and have linked in Settings.?

Hello Matt,

Please check your User Sync Error logs and let us know.

Navigate to FuseWP >> User Sync from your WordPress dashboard and click on the Logs tab.

Regards

I see

FuseWP\Core\Integrations\HubSpot\SyncAction::get_property_options:Error failed to refresh

Access denied | auth.fusewp.com used Cloudflare to restrict access

Please enable cookies. Error 1015 Ray ID: 86f976bb1aeb5e74 ? 2024-04-05 12:15:28 UTC You are being rate limited What happened?

The owner of this website (auth.fusewp.com) has banned you temporarily from accessing this website.

Was this page helpful? YesNo

Thank you for your feedback!

Cloudflare Ray ID: 86f976bb1aeb5e74 ? Your IP: Click to reveal 167.172.224.217 ? Performance & security by Cloudflare

Please reconnect the Hubspot integration from FuseWP >> Settings and click on the ‘Configure‘ button below Hubspot then click on the ‘Reconnect to Hubspot‘ button.

After the reconnection, you should test and let us know if the issue persists.

Regards

I went though the reconnection process and I get

FuseWP\Core\Integrations\HubSpot\SyncAction::subscribe_user:Signed API request has returned an error. HTTP error 404. Raw Provider API response: {“status”:”error”,”message”:”Couldn’t find a List with the given id ‘315’.”,”correlationId”:”d941ca2a-8a2c-4d83-a3ef-6da0b6105318″,”errors”:[{“message”:”This list 315 does not exist.”}],”category”:”OBJECT_NOT_FOUND”}.

Even though the list is selected from dropdown list in settings

Did you recently create the list? What we’ve discovered is, it takes a while before a new list can be functional in Hubspot.

This list was created over 3 days ago

This is a bug which we’ve identified. We will release an update tomorrow. If you can’t wait, send us an email via https://fusewp.com/support/ so we can assist you with the update.

I wanted to confirm that the bug has been fixed in the latest release! Thank you.

Thanks for reporting the bug to us.