Huge banner add never goes away

  • Resolved gmariani405

    (@gmariani405)


    6 months, 2 weeks ago

    There is a huge obnoxious banner ad on the dashboard to upgrade to premium. I closed it once already and it just keeps coming back. The dashboard is not the place for your advertisements…

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Tarek Aziz

    (@tarekht)

    Hi @gmariani405,

    We are truly sorry for any inconvenience caused. Thank you very much for bringing this to our attention.

    The banner should have reappeared from your dashboard when you first closed it. It’s very uncommon for the banner ad to be coming back on your dashboard even after closing it.

    Don’t worry; we’ll thoroughly investigate the plugin and resolve the issue as quickly as possible.

    During this interim period, your cooperation is highly expected ??

    Thank you very much!

    therab

    (@therab)

    It is still there, it still does not go away.
    And it is SO annoying.
    Where is a checkbox to remove it for good?

    There IS a reason why I don’t need the paid plugin version on ALL systems, e.g. dev and staging.

    So how to get rid of the banner?

    Plugin Contributor Tarek Aziz

    (@tarekht)

    Hi @therab,

    Thank you so much for reaching out.

    I am sorry to hear about the inconvenience you’ve experienced.

    I’ve already forwarded your request to our plugin developer, who will carefully review the plugin and see what can be done.

    Wishing you a wonderful day ahead!

Viewing 3 replies - 1 through 3 (of 3 total)
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