• Of course, no basic documentation and very expensive support from the theme i use..(Traveler)..

    Anways maybe someone here knows a general way to either Completely Remove the header image.
    OR, alternatively to reduce the weird grey-transparent OVERLAY

    AND, in case keep using the header image, SOME way to possibly RESIZE IT.

    Why would themes EVER make such a HUGE banner it covers almos the ENTIRE visible page on PC, with the double menu already on top of it… Super weird choice but ok, at least put something in the documentation.

    ps i use a PLUGIN to put the header image, I tried several but none give me any option to change the size of it. I tried also via CSS of course but either the entire menu also disappear., or nothing at all happens. Also tried Yellowpencil APP but result is not usable either.

    Thanks for any and all help!! much apreciated. regards from Olón!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Nonetheless, support of all commercial themes and plugins is out of scope for these forums. While we will not close your post, we also cannot guarantee any support at all, be that by volunteers or the developers. We recommend you instead use the developer’s official contact for their premium offerings, as that is the most direct line..

    https://shinehelp.travelerwp.com/

    Thread Starter justmy2c

    (@justmy2c)

    SO, it’s pretty normal then for ‘Developers’ to put extra ugly design elements that are HARD to remove for ANYONE except for their and their special support team?
    to me that’s almost like a scam…. do you think they do their bests to make it as difficult as possible so they can get more $ from non-experts (normal users)?
    thanks for not closing the topic, I guess…. i paid 79$ and not they want 55$ more just so it can look “not ugly’ removing a BASIC DESIGN ELIMENT THAT TAKES UP over 50% of ALLLLLLLL PAGES

    ridiculous, but i said that above i think. Thanks for your time.

    Thread Starter justmy2c

    (@justmy2c)

    you know they LITERALLY have a support forum with SEARCH on their website, and it shows you the questions AND PARTIAL ANSWERS in the list like a forum,. AND WHEN YOU CLICK AN ANSWER IT GOES BACK TO MAIN PAGE. saying you can’t see other peoples questions BECAUSE OF PRIVACY hahahahahahahahahahahahahahaha scammers if you ask me

    Thread Starter justmy2c

    (@justmy2c)

    i contacted them to tell them their ‘forum’ is broken.

    it wasnt a forum!! it was just to let potential buyers THINK there is a forum!

    the functionality of their ‘FORUM’ is ONLY to show you answers of other people after you seach for them AND THEN REDIRECT YOU TO THE MAIN PAGE. that is SUPPOSED TO WORK LIKE THAT,.

    stupid me contacting the team telling them their forum is broken because of useless redirect when AFTER YOU SEARCH THEIR FORUM and SEE PARTIAL ANSWERS, you CANT CLICK IT

    sorry, im a bit angry i paid 79$ for a FLUFFF theme without even a forum to ask GENERAL QUESTIONS about OVERLAYS taking up 50%+ of ANY AND ALL PAGES I MAKE IN MY WORDPRESS NOW.

    if i change it to ASTRA or somehting, EVERYTHING GIVES ERRORS. so no easy migration either…. ?? im not even using ANY of the funcionality of their shitty scam theme. support-scam if you ask me.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘HUGE banner HEADER IMAGE and TITLE, how can I Possibly Resize it?’ is closed to new replies.