Huge disappointment!

  • I purchased the Blocksy Premium theme and of course Blocksy Companion, but after using it for a few months I advise against using this theme and plugin. Every update means that unexpected changes appear on my site – the site starts to look bad, works differently and unfortunately these are often really serious changes. Many of the same bugs appear with every update! If you decide to use Blocksy you are doomed to hours of work, to eternally checking how the site works and to financial losses. Huge disappointment!

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  • Plugin Author creativethemeshq

    (@creativethemeshq)

    Hello @mandispa,

    Thank you for reaching out! Could you kindly share more details about the “unexpected changes” you’re noticing on your site? Understanding the specifics will help us identify the root cause more effectively.

    Please keep in mind that various factors could contribute to these issues after an update. For example, it might involve a cached version of your site, mismatched updates between the companion plugin and theme, or incomplete file transfers during the update process (which occasionally depends on the www.ads-software.com update servers).

    To ensure we address your concerns promptly, I encourage you to submit a support ticket through our site. Rest assured, our team is committed to assisting you and resolving this matter efficiently.

    We appreciate your patience and look forward to working together to achieve a positive outcome.

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