HUGE IT SLIDER crashin after WP 4.9.2 installation

Dear xquizo,

Thanks for contacting us.
We have checked the provided link and haven’t found any error there.
We will be grateful if you try to

1) reinstall the plugin and clear cache files
2) deactivate all your plugins one by one to check if the problem exists or not
3) change your current theme to one of WordPress default themes for a few seconds only to check if the issue is theme related or not

If after following the described steps the issue will still. be there, please, create a test page with only slider on it for us to check what’s causing the problem.
We will be happy to provide further assistance after receiving your feedback.
Looking forward to hearing from you soon.

Thanks

Thanks for your answer, I will try to isolate the problem.

About you couldn’t find the error: sorry, maybe I needed to be more specific: The 3 banners (images) you are seeing in the home, are the 3 banners configurated in the SAME slider, but instead of seeing the common behavior (sliding each other), they are piled up each other.

Dear xquizo,

We can see the problem now and we suppose it is related to the HTML written in the title or description fields because on your page there are some tags which probably appear because of the HTML: https://prntscr.com/iabhh4

We will be glad if you provide a screenshot of the Slider’s admin page to check if everything is set up correctly there

Thanks

here are the screenshots:
https://prntscr.com/iakcoz
https://prnt.sc/iaki4q

About the HTML you’re talking, is weird, because, this “HTML garbage” disappears when I disable HUGE IT SLIDER :/

As always, thanks in advance ??

errata: In the second jpg I was questioning about a “break space”, sorry I am seeing is because the wordwrapping on my resolution.

• This reply was modified 6 years, 9 months ago by xquizo.

HI, now understand better what is happening, but, I dont know why, yet. The thing is; when I insert HTML code with double quotes, something happens; maybe is related with the codification, if I remove the quotes like this:

Before: ——————————————

<div class=”titulo_slider ile_slider”><span> </span></div>
<div class=”contenedor_slider_15″>
<div class=”subtitulo_slider_interno”>La Interrupción Legal del Embarazo es tu derecho</div>
<div class=”frase_slider_interno”>Hijos por elección, no por azar</div>

</div>

After: ———————————————-

<div><span> </span></div>
<div >
<div >La Interrupción Legal del Embarazo es tu derecho</div>
<div >Hijos por elección, no por azar</div>

</div>
—————————————-
You can see now https://mariestopes.org.mx/ and now the slider is working, but without texts ??

Of course, this is a partial fix because I am losing my CSS Style, it would be interesting to check how the plugin is writing these fields in the database, and maybe something is not working well after the update.

did you experience something like that before?

Where do you store these fields?

• This reply was modified 6 years, 9 months ago by xquizo.

Dear xquizo,

Thanks for getting back to us with your results.

Please open the following file:
slider-image\includes\class-hugeit-slider-slide-image.php
line 129
and change the function of that line like here: https://pastebin.com/BZeSF6ur

Thanks

Now is working perfect, you are the best ??