• Resolved alexandreromani2206

    (@alexandreromani2206)


    Hi ! I use your plugin on a website since quite a moment, everything was working great. But since a recent update, the plugin has become unusable as it incredibly slow down the website. It took me 3 days of work to check deeply all the website with query monitor and a bunch of tools to discover it was this plugin that was causing that problem. I precise that it doesn’t affect visitors but only logged in users on the frontend.
    I made some experiment, the more I enable modules on the plugin options, the more the site is affected. To give you an idea, the site was at the beginning so affected that I was getting timed out. Now with only the half of the plugins the homepage take 14.50s to load.
    This doesn’t come from js or css optimization. It happens even if no modules are on the page. It slows down the server response time.

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  • Divi Torque

    (@divitorque)

    Hello, @alexandreromani2206
    It seems to be a severe issue.
    Please get in touch with our support directly.
    Divi Torque Support, URL: https://divitorque.com/support/
    Please use this support channel; so, therefore, our plugin developers can reach you directly.
    Best Regards,

    Plugin Author Fahim Reza

    (@badhonrocks)

    We haven’t heard back from you in a while, so I’m marking this thread as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
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