Huge slowdown

  • Resolved mejstro

    (@mejstro)


    2 years, 11 months ago

    Hello,
    After todays Really Simple SSL update I can see a huge slowdown of page loading in WordPress Admin. If the plugin is disabled, everything works as usuall. The frontend of the wordpress site is working normally as well.
    I am using the premium version of the plugin and so I would like to ask for help.
    Thanks a lot
    Jan

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Rogier Lankhorst

    (@rogierlankhorst)

    Hi @mejstro,

    This was probably caused by a temporary slowness of really-simple-ssl.com, this should be resolved now. Sorry for the inconvenience caused. The update resulted in a traffic spike, overloading the server. We’ve added an additional CPU to improve traffic handling.

    For premium support, please contact us at https://really-simple-ssl.com/support, as we’re not allowed to discuss premium plugins here, as per the forum rules.

    Thread Starter mejstro

    (@mejstro)

    Thank you for your quick response. Unfortunatelly the backend slowdown is still present.
    Best regards
    Jan

    Plugin Contributor Rogier Lankhorst

    (@rogierlankhorst)

    We’re currently monitoring the server response, making additional improvements. As the server request on your site is done for the premium plugin update, I’m not allowed to discuss it here I’m afraid. Please contact us directly on really-simple-ssl.com/support for support on this specific issue.

    Plugin Contributor Rogier Lankhorst

    (@rogierlankhorst)

    Can you update to the latest version? That should resolve the issue.

    Thread Starter mejstro

    (@mejstro)

    I can confirm that the issue has probably been solved. Thank you very much for your support. Jan

    Plugin Contributor Rogier Lankhorst

    (@rogierlankhorst)

    Thanks for confirming!

Viewing 6 replies - 1 through 6 (of 6 total)
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