Hundreds of abandonded carts appearing..

  • Hundreds of abandonded carts are appearing in my abandonded orders list… seems to be spam bot, or something? Any idea if there’s a way to prevent?

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  • Thread Starter johnfotios

    (@johnfotios)

    Followed the guide here: https://www.tychesoftwares.com/docs/docs/abandoned-cart-for-woocommerce-lite/track-only-genuine-visitor-carts/

    will see if it helps

    Plugin Support priyankajagtap

    (@priyankajagtap)

    Hi @johnfotios,

    It is possible that those carts can be bots. These carts are because of some crawlers or bots currently traversing sites. These bots add products to the cart and initiate sessions on the site. These carts are captured in our plugin because WooCommerce also allows tracking these carts when bots crawl.

    Feel free to let us know whether this guide helps you to stop capturing the bots or not.

    Another solution is you can disable the setting “Start tracking from Cart Page” in our plugin temporarily. Disabling this setting will not capture the visitor’s cart on the website where the user’s email address and name are not entered. This setting is located at WooCommerce -> Abandoned Carts -> Settings -> General Settings. https://www.screencast.com/t/MBRHOFC57k3

    This will ensure that you will get only genuine abandoned carts. Please do the same and let us know if you have any other questions.`

    Regards,
    Priyanka

Viewing 2 replies - 1 through 2 (of 2 total)
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