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Resolved
(@pwindpub)
Hello. And thanks for the help.
Our CHECKOUT page is getting hung up. It processes to Woocommerce orders and processes to square BUT because it is getting “HUNG UP” customers think they haven’t purchased and hit PLACE ORDER a second time which doubles the order. It began happening after I added a new plugin that has SINCE been deactivated.
Theplugins activated I do need at this point. They were all the same prior and worked with Square.
Here is the staus report:

### WordPress Environment ###

WordPress address (URL): https://www.alexkava.com
Site address (URL): https://www.alexkava.com
WC Version: 6.4.1
REST API Version: ? 6.4.1
WC Blocks Version: ? 7.2.2
Action Scheduler Version: ? 3.4.0
WC Admin Version: ? 3.3.2
Log Directory Writable: ?
WP Version: 5.9.3
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: ?
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.29
PHP Post Max Size: 256 MB
PHP Time Limit: 300
PHP Max Input Vars: 3000
cURL Version: 7.66.0
OpenSSL/1.1.1n-fips

SUHOSIN Installed: –
MySQL Version: 5.7.32-35-log
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.4.1
WC Database Prefix: wp_
Total Database Size: 1222.94MB
Database Data Size: 1172.46MB
Database Index Size: 50.48MB
wp_woocommerce_sessions: Data: 21.90MB + Index: 0.71MB + Engine MyISAM
wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_order_items: Data: 0.41MB + Index: 0.23MB + Engine MyISAM
wp_woocommerce_order_itemmeta: Data: 7.83MB + Index: 2.35MB + Engine MyISAM
wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_2_layerslider: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_3_layerslider: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_4_layerslider: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_4_sg_age_restriction_popup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_4_sg_contact_form_popup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_4_sg_countdown_popup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_4_sg_fblike_popup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_4_sg_html_popup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_4_sg_iframe_popup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_4_sg_image_popup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_4_sg_popup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_4_sg_popup_addons: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_4_sg_popup_addons_connection: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_4_sg_popup_in_pages: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_4_sg_popup_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_4_sg_shortCode_popup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_4_sg_social_popup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_4_sg_subscribers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_4_sg_subscription_error_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_4_sg_subscription_popup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_4_sg_video_popup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_4_yoast_seo_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_4_yoast_seo_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_actions: Data: 5.11MB + Index: 1.81MB + Engine MyISAM
wp_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_actionscheduler_logs: Data: 4.41MB + Index: 2.47MB + Engine MyISAM
wp_automatewoo_abandoned_carts: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_automatewoo_customers: Data: 0.17MB + Index: 0.41MB + Engine InnoDB
wp_automatewoo_customer_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_automatewoo_events: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_automatewoo_guests: Data: 0.05MB + Index: 0.06MB + Engine InnoDB
wp_automatewoo_guest_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_automatewoo_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_automatewoo_log_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_automatewoo_queue: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_automatewoo_queue_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_blogmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_blogs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_blog_versions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_bwg_album: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_bwg_album_gallery: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_bwg_file_paths: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_bwg_gallery: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_bwg_image: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_bwg_image_comment: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_bwg_image_rate: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_bwg_image_tag: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_bwg_shortcode: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_bwg_theme: Data: 0.04MB + Index: 0.00MB + Engine MyISAM
wp_check_email_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_commentmeta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_comments: Data: 3.23MB + Index: 1.29MB + Engine MyISAM
wp_email_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_FadeInText_plugin: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_failed_jobs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_fb_post_planner_cron: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_followup_coupons: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_followup_coupon_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_followup_customers: Data: 0.06MB + Index: 0.11MB + Engine MyISAM
wp_followup_customer_carts: Data: 1.23MB + Index: 0.11MB + Engine MyISAM
wp_followup_customer_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_followup_customer_orders: Data: 0.06MB + Index: 0.03MB + Engine MyISAM
wp_followup_email_excludes: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_followup_email_logs: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_followup_email_orders: Data: 885.45MB + Index: 12.36MB + Engine MyISAM
wp_followup_email_tracking: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_followup_followup_history: Data: 165.32MB + Index: 11.44MB + Engine MyISAM
wp_followup_order_categories: Data: 0.13MB + Index: 0.23MB + Engine MyISAM
wp_followup_order_items: Data: 0.08MB + Index: 0.13MB + Engine MyISAM
wp_followup_subscribers: Data: 0.39MB + Index: 0.42MB + Engine MyISAM
wp_followup_subscribers_to_lists: Data: 0.12MB + Index: 0.21MB + Engine MyISAM
wp_followup_subscriber_lists: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_fusion_forms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_fusion_form_entries: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_fusion_form_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_fusion_form_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_layerslider: Data: 0.75MB + Index: 0.00MB + Engine MyISAM
wp_layerslider_drafts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_layerslider_revisions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_lhr_log: Data: 4.52MB + Index: 0.00MB + Engine InnoDB
wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailchimp_carts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailchimp_jobs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_ms_snippets: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_newsletter: Data: 0.69MB + Index: 0.43MB + Engine MyISAM
wp_newsletter_emails: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
wp_newsletter_sent: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_newsletter_stats: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_newsletter_user_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_ngg_album: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_ngg_gallery: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_ngg_pictures: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_options: Data: 6.22MB + Index: 0.16MB + Engine MyISAM
wp_pbs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_pimwick_gift_card: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_pimwick_gift_card_activity: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_postmeta: Data: 25.45MB + Index: 6.59MB + Engine MyISAM
wp_posts: Data: 10.21MB + Index: 0.46MB + Engine MyISAM
wp_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_QuoteRotator: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_registration_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_css: Data: 0.09MB + Index: 0.01MB + Engine MyISAM
wp_revslider_css_bkp: Data: 0.09MB + Index: 0.01MB + Engine MyISAM
wp_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_layer_animations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_navigations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_navigations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_settings: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_sliders: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_revslider_sliders_bkp: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_revslider_slides: Data: 0.04MB + Index: 0.00MB + Engine MyISAM
wp_revslider_slides_bkp: Data: 0.04MB + Index: 0.00MB + Engine MyISAM
wp_revslider_static_slides: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_static_slides_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_shopmagic_automation_outcome: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_shopmagic_automation_outcome_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_shopmagic_optin_email: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_signups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_site: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_sitemeta: Data: 0.08MB + Index: 0.02MB + Engine MyISAM
wp_snippets: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_snp_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_snp_stats: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_termmeta: Data: 0.05MB + Index: 0.05MB + Engine MyISAM
wp_terms: Data: 0.01MB + Index: 0.03MB + Engine MyISAM
wp_term_relationships: Data: 0.02MB + Index: 0.05MB + Engine MyISAM
wp_term_taxonomy: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_thumbnail_slider: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_tm_taskmeta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_tm_tasks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_usermeta: Data: 4.61MB + Index: 1.59MB + Engine MyISAM
wp_users: Data: 0.20MB + Index: 0.15MB + Engine MyISAM
wp_vtcrt_purchase_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_vtcrt_purchase_log_product: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_vtcrt_purchase_log_product_rule: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_vtprd_purchase_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_vtprd_purchase_log_product: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_vtprd_purchase_log_product_rule: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wcpdf_invoice_number: Data: 0.03MB + Index: 0.02MB + Engine MyISAM
wp_wcpdf_packing_slip_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
wp_wc_admin_note_actions: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_customer_lookup: Data: 0.20MB + Index: 0.18MB + Engine MyISAM
wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_coupon_lookup: Data: 0.04MB + Index: 0.07MB + Engine MyISAM
wp_wc_order_product_lookup: Data: 0.31MB + Index: 0.23MB + Engine MyISAM
wp_wc_order_stats: Data: 0.18MB + Index: 0.13MB + Engine MyISAM
wp_wc_order_tax_lookup: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfBadLeechers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfBlockedIPLog: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_wfBlocks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfBlocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfBlocksAdv: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfConfig: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
wp_wfCrawlers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfFileChanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfFileMods: Data: 0.15MB + Index: 0.04MB + Engine MyISAM
wp_wfHits: Data: 0.30MB + Index: 0.08MB + Engine MyISAM
wp_wfHoover: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfIssues: Data: 0.65MB + Index: 0.02MB + Engine MyISAM
wp_wfKnownFileList: Data: 2.40MB + Index: 0.30MB + Engine MyISAM
wp_wfLeechers: Data: 0.05MB + Index: 0.08MB + Engine MyISAM
wp_wfLiveTrafficHuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfLockedOut: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
wp_wfLocs: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_wfLogins: Data: 0.14MB + Index: 0.03MB + Engine MyISAM
wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfNet404s: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfNotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfPendingIssues: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
wp_wfReverseCache: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_wfScanners: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_wfSNIPCache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfStatus: Data: 0.06MB + Index: 0.04MB + Engine MyISAM
wp_wfThrottleLog: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfTrafficRates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfVulnScanners: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_gc_activity: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_gc_cards: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_gc_cardsmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_square_customers: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_wpforms_entries: Data: 0.60MB + Index: 0.02MB + Engine MyISAM
wp_wpforms_entry_fields: Data: 0.54MB + Index: 0.30MB + Engine MyISAM
wp_wpforms_entry_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wpforms_logs: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_wpforms_tasks_meta: Data: 0.18MB + Index: 0.01MB + Engine MyISAM
wp_wpmailsmtp_debug_events: Data: 0.16MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpml_mails: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wapo_groups: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_yith_wapo_types: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_yoast_indexable: Data: 1.52MB + Index: 0.52MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.08MB + Index: 0.14MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_links: Data: 13.95MB + Index: 2.63MB + Engine MyISAM
wp_yoast_seo_meta: Data: 0.39MB + Index: 0.46MB + Engine MyISAM

### Post Type Counts ###

amn_wpforms-lite: 1
attachment: 733
avada_faq: 16
avada_portfolio: 26
aw_workflow: 2
bwg_album: 2
bwg_gallery: 1
bwg_share: 1
cross_sell: 1
display_type: 7
follow_up_email: 51
fusion_form: 2
gal_display_source: 5
gema75_wc_badge: 4
global_product_addon: 1
jetpack_migration: 2
lightbox_library: 7
nav_menu_item: 38
oembed_cache: 188
options: 23
page: 45
popup: 1
popup_theme: 6
post: 36
postman_sent_mail: 250
product: 44
product_variation: 45
rp_shop_giftcard: 1
shopmagic_automation: 2
shop_coupon: 64
shop_order: 2325
shop_order_refund: 300
slide: 6
snippet: 1
spucpt: 2
themefusion_elastic: 3
vtprd-rule: 3
wafs: 1
wccaf: 1
wccpf: 3
wcct_countdown: 1
wcpa_pt_forms: 7
wc_order_email: 10
wc_order_status: 15
wc_stamps_label: 1605
wpforms: 7

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (32) ###

LayerSlider: by Kreatura Media – 7.0.7
Code Snippets: by Code Snippets Pro – 2.14.3
Custom Order Status for WooCommerce: by Tyche Softwares – 2.0.3
Avada Builder: by ThemeFusion – 3.7.1
Avada Core: by ThemeFusion – 5.7.1
Avada Custom Branding: by ThemeFusion – 1.2
Multiple Packages for WooCommerce: by Erica Dion – 1.1
reSmush.it Image Optimizer: by reSmush.it – 0.4.2
Slider Revolution: by ThemePunch – 6.5.19
SiteGround Optimizer: by SiteGround – 7.0.9
W3 Total Cache: by BoldGrid – 2.2.1
WC Hide Shipping Methods: by Rynaldo Stoltz – 1.5
WooCommerce Weight Based Shipping: by weightbasedshipping.com – 5.3.20
WooCommerce Custom Product Addons (Free): by Acowebs – 2.6.1
Extra Product Options (Product Addons) for WooCommerce: by ThemeHigh – 3.1.1
Advanced Order Export For WooCommerce: by AlgolPlus – 3.2.2
WooCommerce Cost of Goods: by SkyVerge – 2.11.1
WooCommerce Export Customer Email: by MH Mithu – 1.3
WooCommerce Gift Cards: by SomewhereWarm – 1.9.3 (update to version 1.10.2 is available)
WooCommerce Order Status Manager: by SkyVerge – 1.13.3
WooCommerce PDF Invoices & Packing Slips: by WP Overnight – 2.14.4
WooCommerce Product Add-ons: by WooCommerce – 4.3.0 (update to version 4.9.0 is available)
WooCommerce Shipping & Tax: by WooCommerce – 1.25.25 (update to version 1.25.26 is available)
WooCommerce Shipment Tracking: by WooCommerce – 1.6.30 (update to version 1.7.0 is available)
WooCommerce Stamps.com API integration: by WooCommerce – 1.3.22 (update to version 1.3.25 is available)
WooCommerce Square: by WooCommerce – 2.9.1
WooCommerce: by Automattic – 6.4.1
WP-DBManager: by Lester 'GaMerZ' Chan – 2.80.5
WP Mail Logging: by Wysija – 1.10.4
WP Mail SMTP: by WPForms – 3.3.0
WP-Optimize - Clean, Compress, Cache: by David Anderson
Ruhani Rabin
Team Updraft – 3.2.3

WPForms: by WPForms – 1.7.3

### Inactive Plugins (8) ###

AutomateWoo: by WooCommerce – 5.5.13
Follow-Up Emails: by WooCommerce – 4.9.20
Log HTTP Requests: by FacetWP
LLC – 1.3.1

Newsletter: by Stefano Lissa & The Newsletter Team – 7.4.2
Newsletter - Addons Manager: by The Newsletter Team – 1.1.8
Newsletter - Import: by The Newsletter Team – 1.3.2
Newsletter - SMTP Addon: by The Newsletter Team – 1.0.1
Official StatCounter Plugin: by Aodhan Cullen – 2.0.9

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
db.php: db.php

### Settings ###

API Enabled: ?
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
pw gift card (pw-gift-card)
simple (simple)
variable (variable)
wcpb (wcpb)
woosb (woosb)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Shop base: #4549 - /shop/
Cart: #5844 - /cart/
Checkout: #5845 - /checkout/
My account: #4552 - /my-account/
Terms and conditions: #4844 - /terms-of-service/

### Theme ###

Name: Avada Child
Version: (update to version 0 is available)
Author URL: 
Child Theme: ?
Parent Theme Name: Avada
Parent Theme Version: 7.7.1
Parent Theme Author URL: https://themeforest.net/user/ThemeFusion
WooCommerce Support: ?

### Templates ###

Overrides: Avada/woocommerce/cart/cart.php
Avada/woocommerce/checkout/form-pay.php
Avada/woocommerce/checkout/review-order.php
Avada/woocommerce/checkout/thankyou.php
Avada-Child-Theme/woocommerce/emails/customer-completed-order.php
Avada-Child-Theme/woocommerce/emails/customer-on-hold-order.php
Avada-Child-Theme/woocommerce/emails/customer-processing-order.php
Avada/woocommerce/loop/loop-start.php
Avada/woocommerce/single-product/add-to-cart/variable.php
Avada/woocommerce/single-product/short-description.php
Avada/woocommerce/single-product/tabs/additional-information.php
Avada/woocommerce/single-product/tabs/description.php

### Gift Cards ###

Database Version: 1.9.3
Loopback Test: ?
Task Queueing Test: ?

### Square ###

Environment: Production
Tokenization Enabled: ?
Debug Mode: Off

### Action Scheduler ###

Canceled: 1
Oldest: 2022-04-15 17:40:40 +0000
Newest: 2022-04-15 17:40:40 +0000

Complete: 11,860
Oldest: 2022-03-25 20:14:59 +0000
Newest: 2022-04-22 17:44:02 +0000

Failed: 5,820
Oldest: 2020-08-24 01:18:56 +0000
Newest: 2022-04-22 17:28:17 +0000

Pending: 8
Oldest: 2022-04-23 00:00:00 +0000
Newest: 2022-04-29 17:29:48 +0000

### Status report information ###

Generated at: 2022-04-22 11:57:41 -06:00
The page I need help with: [log in to see the link]
Viewing 3 replies - 1 through 3 (of 3 total)
Thread Starter pwindpub
(@pwindpub)

2 years, 6 months ago

I MAY have found the plugin challenge.
WPMAIL SMTP

Richard Bakos
(@resonancedesigns)

2 years, 6 months ago

If you the option to restore a backup of the site (including the database) prior to installing that new plugin you mentioned, I would do that.

Plugin Support 3 Sons Development – a11n
(@3sonsdevelopment)

2 years, 5 months ago

Hey @pwindpub,

Did the SMTP plugin end up being the source of the trouble? If it’s not, let us know and we’d be happy to help you out with this.

Thanks
Viewing 3 replies - 1 through 3 (of 3 total)
The topic ‘HUNG UP-Checkout page’ is closed to new replies.