• Resolved dradosvetov

    (@dradosvetov)


    Hello!
    I am having troubles setting condition logic.
    Country visibility is not working correctly.
    I set the popup to show only for specific country, but it still appears in all other countries. The only issue that comes to my mind is that we use w3 total cash. Is it possible this to cause the issue?

    On other hand I duplicated the popup to show on specific pages as Hustle obiously is not compatible with WPML. So we have 1 popup for all english pages, and duplicated one for all bulgarian. The enlish pages has the following link example domain.com/contacts and the bulgarian domain.com/bg/contact. Every popup logic is set to apperat on the respected pages, but when I visit the bulgarian pages, both popups appear.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Williams – WPMU DEV Support

    (@wpmudev-support8)

    Hi @dradosvetov

    I hope you’re well today!

    It is very likely that cache is affecting this. This is a case with any caching plugin as what they do is, basically, generating sort of a “static version” of requested pages.

    It may be overriding some visibility logic. It’s not always the case but it would have to be checked on a specific site. The simplest (and the only) way to make sure about it is to clear all cache and temporarily disable it.

    If the issue(s) stop happening then it confirms it’s a caching issue. If not then it’s either a matter of visibility logic settings or some additional conflict.

    It would be also helpful if you share the popup with us to test on our end. You can export it from Hustle and put export file on your Google Drive, Dropbox or similar account, then post direct link to it in your response here.

    We could then test it and check its configuration to see if it’s fine.

    Kind regards,
    Adam

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @dradosvetov,

    Since we haven’t heard from you for a while. I’ll mark this thread as resolved for now. Please feel free to re-open the thread if you need further assistance.

    Best Regards
    Nithin

Viewing 2 replies - 1 through 2 (of 2 total)
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