Hustle admin: Fatal error: Allowed memory exhausted

Hello there @osimiso

Could you please try to deactivate and delete Hustle from WP admin area, then connect to your database and delete the following tables:

[YOUR_DB_PREFIX]_hustle_modules
[YOUR_DB_PREFIX]_hustle_modules_meta

Then in [YOUR_DB_PREFIX]_options, please search and remove the following records, if available:

hustle_20_migrated
hustle_color_index
hustle_database_version
hustle_popup_migrated

After doing so, re-install Hustle and let us know how that goes.

Warm regards,
Dimitris

Hi Dimitris,
Thanks for answer.
I did what you wrote.
But I have white screen again.

These are the values of option table after fresh install:
hustle_20_migrated 1 yes
hustle_color_index 0 yes
hustle_database_version 3.0.5 no
hustle_popup_migrated 1 yes

Best regards
Michal

Hi Dimitris,
is there anything I can do?
There is still the same error:
Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 20480 bytes) in /nfsmnt/hosting1_2/9/0/90c758fc-430d-4abc-be6c-296031b54077/klbkovlny.sk/sub/ttt/wp-includes/wp-db.php on line 1889

Hustle Version 6.0.5
WooCommerce Version 3.5.2

Best regards
Michal

Hello @osimiso

Hope you are doing well!

This error means that there is not enough PHP memory. Please increase it by adding the following line in the wp-config.php file:
define('WP_MEMORY_LIMIT', '256M');

Also, please increase max_execution_time to 180 if this will not work, try 300.

On a staging site, please try replacing all WordPress files from a fresh downloaded installation.

Please make sure that the database upgrade from Woocommerce plugin is made.

Another solution, please remove both plugins, Hustle and Woocommerce (export products and orders of course). Use the Plugin’s garbage Collector plugin to clean up the database from unused tables and re-install both plugins.
https://www.ads-software.com/plugins/plugins-garbage-collector/

Let us know how it went!

Kind regards,
Nastia

Hi Nastia,

thanks for answer.
My setting are already :
define(‘WP_MEMORY_LIMIT’, ‘256M’);
memory_limit 256M (max)
max_execution_time 600s (max)

If I create staging environment from scratch all works. If it is a clone I see the error.
The second solution to remove Woocommerce on production site is out of option. This too dangerous.

I would like to know what part of the Hustle code runs out the memory. This could identify the conflict with woo. Is there some debugging options in Hustle?

Best regards
Michal

Hello @osimiso,

hope you’re doing good and please excuse our late response here.

We don’t have any previous report about Hustle and WooCommerce causing this kind of memory exhaustion.

In order to better troubleshoot this, it’d be easier to create a staging environment, not creating it from scratch, but duplicating files and database so the issue is still there. Please let me know if such a creation is possible.

In order to surpass this error though, you should increase the memory limit a bit more:
define('WP_MEMORY_LIMIT', '512M');

Warm regards,
Dimitris