• Resolved hmitrushi

    (@hmitrushi)


    Today my Hustle dashboard doesn’t show – only a blank white screen. I can’t edit the pop-up that is active right now. All I an do is deactivate the plugin. Is there an update coming soon that can fix this?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Predrag – WPMU DEV Support

    (@wpmudev-support1)

    Hi @hmitrushi,

    Sorry to hear you’re having this issue but this is not something we could replicate or have other reports for.

    Did you have any updates on your site around the time this happened as it’s possible that something is conflicting with Hustle after an update?

    Blank screen usually means that there’s a fatal error going on somewhere so checking debug log should provide some more insight on the issue.

    You can enable debug log in your wp-config.php file (located in root WP folder) by replacing define(‘WP_DEBUG’, false); with this code:

    
    // Enable WP_DEBUG mode
    define('WP_DEBUG', true);
    
    // Enable Debug logging to the /wp-content/debug.log file
    define('WP_DEBUG_LOG', true);
    
    // Disable display of errors and warnings
    define('WP_DEBUG_DISPLAY', false);
    @ini_set( 'log_errors', 1 );
    @ini_set( 'display_errors', 0 );
    

    Visit Hustle dashboard and this should create debug.log file in your wp-content folder that could tell us what is going on.
    Can you upload it to any file sharing service like DropBox or GDrive and share the download link here so we can have a look?

    Cheers,
    Predrag

    Thread Starter hmitrushi

    (@hmitrushi)

    Okay, I’m not sure this is what you’re looking for….

    here is the error log:

    https://drive.google.com/file/d/1j0GQ0fhqALieKyd_kw9GqRN6lStWOqTD/view?usp=sharing

    Hello @hmitrushi

    I hope you’re doing well!

    The log file you’ve shared is not accessible. Please edit the file permissions as set them public so we could check the log file.

    Kind regards,
    Nastia

Viewing 3 replies - 1 through 3 (of 3 total)
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