Hustler plugin embeds not appearing anymore

Hello @engenderedconvos,

Hope you’re doing well!

I’ve visited your site and the 3 embed opt-ins are showing up for me. Would you please visit your site in an incognito browser and see if opt-ins are showing up.

If they are not showing up, please let us know what browser you’re using on your end so we could check it.

Please advise,

Cheers,
Nastia

Thank you. It does indeed show up in chrome but not in internet explorer. not even in private browsing in internet explorer

Hello there @engenderedconvos,

I could replicate the issue on your site in Edge v.18 browser, but not on my end. Somehow, Edge loads the embed with CSS styling that hides it, sets opacity: 0;.
<div class="hustle-ui..." .... style="opacity: 0;">

On your site, looks like the CSS is loading from a CDN. Would you please clear CDN cache and see if the issue is resolved?

Please let us know how it went!

Kind regards,
Nastia

how do I clear the cdn cache?

Hello @engenderedconvos

Trust all is well!

The CDN is coming from secureservercdn.net, so looks like your site is hosted with GoDaddy and you should be able to clear the site there. How to clear cache it depends on what type of server you’re on.

Please see here the Goddady documentation:
https://www.godaddy.com/help/clear-cache-for-your-web-application-firewall-waf-27383
https://www.godaddy.com/help/clear-your-cache-12444

Hope this helps!

Kind regards,
Nastia

Unfortunately I cleared the cache on godaddy and the embeds are still not appearing on IE :/

Hello @engenderedconvos

I’m still unable to replicate using Edge on Mac.
I’ve asked my colleagues to also check using IE, we’ll keep you posted here as soon as possible. ??

Thank you,
Dimitris