hyperlinked text lower half page not working when Booster plugin is active

  • Resolved davinci9two5

    (@davinci9two5)


    2 years, 5 months ago

    Hello,
    I use your free WordPress plugin but recently I found out that it causes an error in the backend of WordPress 6.0. When your plugin is activated it is not possible to use the mouse to select hyperlinked text in the lower half of the screen of a partial page that is visible. If you zoom out there are more lines that are functional and when the complete page (hardly readable anymore) is visible you can select all options again.
    This behaviour is in all pages of the backend, easiest to test on the installed plugin page.
    I use the Latest Avada theme from Theme-fusion and all plugins I use are up to date.
    After testing I narrowed the problem down to your Plugin. Its the only one that is disabled that I had enabled when the problem occurred.
    Hope you can reproduce this or that it is already a known issue so it can be fixt.

    Looking forward to your reply.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support David G

    (@gravid7)

    Hi @davinci9two5

    Could you please send me a list of active modules at your end?

    So we can check and help you.

    Plugin Author ronyp

    (@ronyp)

    Hello @davinci9two5,

    Did you try reloading the page again? Actually, you might face that issue because the page did not fully load.

    Kind Regards,
    RonyP – Support Team

    Thread Starter davinci9two5

    (@davinci9two5)

    Hi @ronyp . Thank you for the reply. Yes I did reload the page, even cleared the cache of my browser. The problem occurs on different pc’s. It is not a local issue since all other webpages (non WordPress) are working properly.

    @gravid7 this is sensitive information as I hope you understand that I only share in a personal/non public message. How do I do this?

    Thank you for the fast reply and support

    Plugin Author ronyp

    (@ronyp)

    Hello @davinci9two5

    Could you make a quick change and try?

    /woocommerce-jetpack/includes/css/wcj-admin.css

    Please comment on Line No. 312 and check.

    #wpfooter {
  position: relative;
}

    Kind Regards,
    RonyP – Support Team

    Plugin Author ronyp

    (@ronyp)

    Hello @davinci9two5,

    We have fixed the above and released a new version. Kindly please upgrade and let me know.

    Kind Regards,
    RonyP – Support Team

    Thread Starter davinci9two5

    (@davinci9two5)

    @gravid7 In line 312 I find “.wclj_tl_foot .wcj-review-footer label,” after the update to the new version. Does this makes sense to you?

    @ronyp Thank you for helping out and providing an update. I installed the new version and the problem I described is fixed. I did some tests and it is working great.
    Good luck with your great product and thanks again for the fast response! A+++
    Kind regards, Davinci

Viewing 6 replies - 1 through 6 (of 6 total)
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