• Resolved walidyousef

    (@walidyousef)


    I am facing a problem when I enter a website on my phone or computer that does not load unless I move the mouse or the page or click I don’t know why

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Mane Grigoryan

    (@manegr)

    Hi dear @walidyousef ,
    Sorry for a late answer.

    10Web Booster has “Delay all JS” option, which excludes JS files from DOM and combines them. The files are attached only after hovering on the website.

    Using an API we can enable an option for your website to attach the JS files automatically after 2 seconds. This should solve the issue with the load issue.

    Please, activate 10Web Booster back and let us know and we will implement the solution for your website ASAP.

    You are also free to activate “Test Mode” from 10Web Dashboard > Frontend > Settings section. This way your Users won’t face the issue before we manage to solve it for the website.

    Best Regards, Mane

Viewing 1 replies (of 1 total)
  • The topic ‘I am facing a problem when I enter a website on my phone or computer that does n’ is closed to new replies.