• Resolved gurujihub1938

    (@gurujihub1938)


    Hi Team,

    I am getting error when I connect Facebook and twitter sharing post from wordpress website, I had login with www.ads-software.com.

    I can able to connect instagram but facebook and twitter not connected. its failed.

    500 status code for “POST /sites/186788197/publicize-connections/new”

    Please assist me on this issue.

    Thanks,
    -Harshad

    • This topic was modified 3 years, 11 months ago by gurujihub1938.
    • This topic was modified 3 years, 11 months ago by gurujihub1938.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Dan (a11n)

    (@drawmyface)

    Hi Harshad

    Your site’s Jetpack connection has an issue currently, which may be affecting this.

    While your site is publicly accessible, we cannot access your site’s XML-RPC file, which is located at yoursite.com/xmlrpc.php

    This file is used by Jetpack and other plugins and apps to connect to your site. It must return the following message:

    XML-RPC?server accepts POST requests only.

    You can see a working example here:

    https://jetpack.com/xmlrpc.php

    Since your site returns a 404?error?for this page, I would recommend that you check the following:

    1) Can you see the /xmlrpc.php file at the root of your WordPress installation when accessing your site via FTP? If you don’t, then please try re-installing WordPress. You can do this by going to the Dashboard -> Upgrades page, then click the “Reinstall WordPress” button.

    2) Do you use any security plugins that may block access to this file? If so, could you try to disable them? You might also want to check your site’s .htaccess file for any rules that might be blocking access to the?xmlrpc.php file.

    3) Does your hosting provider block access to this file? If you don’t find any plugin that may block access to the file on your site, I would recommend that you get in touch with your host.

    Once we are able to access your site’s?xmlrpc.php file, you should be able to connect Jetpack to?https://wordpress.com and connect your social media accounts.

    Let me know how it goes!

    Thread Starter gurujihub1938

    (@gurujihub1938)

    Hi Dan,

    Great and valuable information and finally I resolved the issue to connect Facebook and Twitter successfully posting automatically from my WordPress website. also, I connected my Instagram account in jetpack but posting is not going to my Instagram account. not sure why.
    Really appreciate the help.

    Thanks
    Harshad

    @gurujihub1938 I need your help. Can you tell how to resolve this issue? Because on my site, xmlrpc.php is enabled, no security plugin is installed, and no htaccess rules are defined. Then why it is not working.?

    Plugin Contributor Jen H. (a11n)

    (@jenhooks)

    Hi @vishal13m,

    Could you please start your own thread, as per the Forum Welcome?

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘I am getting error when I connect Facebook and twitter sharing post’ is closed to new replies.