• Resolved kodgems

    (@kodgems)


    I am getting the following error “Sorry. We are unable to store your data.” After completing the quiz while submitting my info (name and email)

    • This topic was modified 1 month, 2 weeks ago by kodgems.

    The page I need help with: [log in to see the link]

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  • Plugin Support Jasmine

    (@hyenokian)

    Dear @kodgems,

    Thank you for your topic.

    We checked and noticed that you are currently using an older version of the plugin (8.7.4).
    There may have been a conflict that has been addressed in the latest version.

    So, please update to the latest version and check the issue again.

    Here is the Update Guide:
    https://quiz-plugin.com/docs/plugin-setup-and-installation/

    You can make a?DB backup?before upgrading for your safety (you can use?UpdraftPlus).

    By the way, as you are using the Pro version of the plugin, please contact us via this form for premium support. Our customer care specialists will always be happy to help you.

    Commercial products are not supported in these forums.

    Thank you.

    Plugin Support Jasmine

    (@hyenokian)

    Dear @kodgems,

    We’re closing this ticket for now as we last heard from you 1 week ago.

    Unfortunately, we haven’t heard from you via contact form as well.

    If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened.

    For a new query, feel free to open a new topic. Our Customer Care Specialists will be happy to help you.

    Thank you.

    Thread Starter kodgems

    (@kodgems)

    Thank you for the input. I updated it with the new plugin. and it started working.

    Plugin Support Jasmine

    (@hyenokian)

    Dear @kodgems,

    Thank you for your reply.

    Glad to hear that everything works fine for you now.
    If your query is resolved, please take a moment to rate and review the plugin or support.

    Thanks in advance!

Viewing 4 replies - 1 through 4 (of 4 total)
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