I am NOT a Commercial site

  • Resolved kacraig

    (@kacraig)


    5 months ago

    I have an email saying I must upgrade to a Commercial License to keep using Jetpack, but my site is NOT commercial in any way. It’s a family history site: https://www.craig-galt.info and if anyone looks, it’s plain to see there is not commercial activity in any way.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    Hi @kacraig

    Thanks for contacting about this.

    I have confirmed that your website is for non-commercial use only and, therefore, qualifies for our Free Stats plan. I have adjusted this in our records.

    To use Jetpack Stats for non-commercial sites, please follow the flow on this page to certify that your site is non-commercial:

    https://wordpress.com/stats/purchase/

    1. Check the boxes that apply to your site, which make it non-commercial

    2. You will be given the opportunity to make a contribution toward the service if you would like. Any contribution is greatly appreciated!

    Let us know if you have other questions or if there’s anything else we can do to help! 

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this topic.