• Resolved futureyoon

    (@futureyoon)


    Hi

    I am seeing an error on a page that i added the wpdatatable shortcode as below but the data is still showing up tho.

    Uncaught ReferenceError: wpdatatables_filter_strings is not defined

    What circumstance causes this error? where should I look into?

    Please advise.

    Thank you

Viewing 1 replies (of 1 total)
  • Plugin Author wpDataTables

    (@wpdatatables)

    Hello,
    We are unable to reproduce that error.
    Can you double-check are you using our latest Lite version 3.4.2.16?
    If not, please update and refresh the Page, can you still see the issue.

    If you can still see the same issue, the error seems to be pointing to a piece of code in regards to using our column filters.
    That is strange, because in the free/Lite version of our Plugin, advanced column filters are not available.
    Can you please confirm are you using our free/Lite wpDataTables or do you perhaps have the premium/full Plugin version and do you have some advanced column filters set up in that case?

    If you have the full/premium version, please open a ticket on our?main Support platform here, and one of our Agents will respond as quickly as possible.

    If you don’t have a licence (or if it expired), please open a pre-purchase ticket which doesn’t require a purchase code.

    Premium products are not supported in these forums, as per this comment by www.ads-software.com moderators.

    Or, if you are using the Lite Version, it is still best to open a ticket on the main Support platform there, so our Agents will ask you additional questions and we can inspect more details, which we won’t be able to achieve via this public post.

    Kind regards.

Viewing 1 replies (of 1 total)
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