I am using forminator plugin but its not sending mails to the recipient mail

  • Resolved vartikapandey

    (@vartikapandey)


    4 months, 2 weeks ago

    I am using forminato plugin but its not sending mails to the recipient mail tried for smtp also but not working

    • This topic was modified 4 months, 2 weeks ago by vartikapandey.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Kris – WPMU DEV Support

    (@wpmudevsupport13)

    Hi @vartikapandey

    I hope you are doing well today.

    Could anwser to those questions so we could narrow down main issue:

    1. If you set up your secondary email (personal for example) as a recipient is that email received?
    2. If you send form does admin receive that email?
    3. Following no.1 can you check your spam folder as well.
    4. Does your SMTP settings are correct?
    5. Can you please check if an error is being logged when using a different email? An Email log plugin like Email Log can help you with this -> https://www.ads-software.com/plugins/email-log/

    Also, please export your form, upload it to Google Drive, and share it in your next reply so we can test it on our side.

    Kind Regards,
    Kris

    Plugin Support Dmytro – WPMU DEV Support

    (@wpmudevsupport16)

    Hello @vartikapandey,

    I hope the above suggestions helped addressing the issues.

    As we haven’t heard from you for a while, I’m marking this thread as resolved for now. Please feel free to reply and let us know if you have any questions.

    Best Regards,
    Dmytro

Viewing 2 replies - 1 through 2 (of 2 total)
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