• I didn’t see that I could enable the metabox in the posts page to reset the stats of a individual post, so I tried to remove the data directly inside the database.

    Big mistake.

    Now even after removing and reinstalling the pluing, the numbers of feedbacks or the feedbacks messages don’t show anymore on the wp admin. It’s like the plugin is not creating the tables again.

    Any ideas? Thank you!

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  • Plugin Author Pixelbart

    (@pixelbart)

    Hello @glinski

    Have you ever tried in the settings of Helpful under System, to run a maintenance?

    Otherwise you can try in the wp-options database table to delete all meta-keys with Helpful, or at least everything that is somehow called “installed” and “helpful”.

    After that Helpful should install the database tables again. You could have also reset Helpful under System. Then all entries would be gone.

    Greetings Kevin

Viewing 1 replies (of 1 total)
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