I can not log into my website admin

  • Warning: include_once(plugin-fw/lib/yit-pointers.php): failed to open stream: No such file or directory in /home/pduke123/public_html/wp-content/plugins/yith-woocommerce-ajax-navigation/includes/class.yith-wcan-admin.php on line 243

    Warning: include_once(): Failed opening ‘plugin-fw/lib/yit-pointers.php’ for inclusion (include_path=’/home/pduke123/public_html/wp-content/plugins/google-analytics-for-wordpress/vendor/yoast/api-libs/google:.:/usr/lib/php:/usr/local/lib/php’) in /home/pduke123/public_html/wp-content/plugins/yith-woocommerce-ajax-navigation/includes/class.yith-wcan-admin.php on line 243

    Fatal error: Call to undefined function YIT_Pointers() in /home/pduke123/public_html/wp-content/plugins/yith-woocommerce-ajax-navigation/includes/class.yith-wcan-admin.php on line 271

Viewing 7 replies - 1 through 7 (of 7 total)

  • Hi,
    Delete those two plugin folders via FTP and try to login. Sometimes corrupt plugin files cause this. After you can install the plugins one by one and check.
    regards

    Thread Starter sduke123

    (@sduke123)

    Thank you for your reply how do I find the FTP folders?

    Thanks for your quick response

    Hi

    My site was automatically added and updated to WordPress 4.1.5.

    There was no login information provided to me so that I may get into the site in order to use it. I have read the forum but do no see the answer. I did registered with www.ads-software.com and that doesn’t get me into the site either. How do I get into my existing site?

    login into your cpanel and file manager >> public_html >> wp-content >> plugins >> delete “yith-woocommerce-ajax-navigation” and “google-analytics-for-wordpress”.

    The reply is for me to login my cpanel and file manager> I do not where this panel is nor how to implement your instructions because I did not build my site, it was done for me by a web designer. Is this the only way I can log into my site? Seems very complicated just for me to establish a usrnm and password for my site I just want to be able to log into the word press site.

    I never to date received the system generated username nor password to access my site. I have included the email here that I received from wordpress. How can I now get my username and password? Please Help! This is the email I received but no login details for me at all.
    [The Authorities – Valerie Kanay Hart] Your site has updated to WordPress 4.1.5

    May 8

    [email protected]

    Howdy! Your site at https://thespeedoflightbook.com has been updated automatically to WordPress 4.1.5.

    For more on version 4.1.5, see the About WordPress screen:
    https://thespeedoflightbook.com/wp-admin/about.php

    WordPress 4.2.2 is also now available. Updating is easy and only takes a few moments:
    https://thespeedoflightbook.com/wp-admin/update-core.php

    If you experience any issues or need support, the volunteers in the www.ads-software.com support forums may be able to help.
    https://www.ads-software.com/support/

    Keeping your site updated is important for security. It also makes the internet a safer place for you and your readers.

    The WordPress Team

    Thanks i got exactly the same problem and thanks to you guys evrything is normal again.

    I just don’t find out how to speed up my website, everything i seem to do does not show real effective change, maybe it’s the host or cloudflare in between, i dunno.
    Om Shanti Om

Viewing 7 replies - 1 through 7 (of 7 total)
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