I can not login on my website. Also not after deleting

  • Resolved teachermark

    (@teachermark)


    4 years, 6 months ago

    I’ve installed the software, but everytime when I want to login it goes to the redirect I’ve set up (without knowing this would happen).

    So now I cannot login to my website any more. So I’ve deleted the app (with filezilla) and also deleted the service on my cleantalk account page.

    But I am still not able to loggin. Please help!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support amagsumov

    (@amagsumov)

    Hello, @teachermark

    Thank you for your request.

    That’s odd. Our service doesn’t work if the plugin is completely deleted from your web-server. The anti-spam plugin also shouldn’t affect the login page.

    When I try to open the link: https://paulys.nl, I can only see the blank page with the “Password” field. There is no any mentions of our plugin.

    Probably, there is some issue with redirects on your web-site.

    Thread Starter teachermark

    (@teachermark)

    Within your plugin I fill in that bad requests need tot go to Google.com

    So when you go to https://paulys.nl/admin of wp-login.php and you fill in the wrong pass, or you are wrong there than you would be redirected to Google.

    But now also I get redirected….

    Plugin Support amagsumov

    (@amagsumov)

    Within your plugin I fill in that bad requests need tot go to Google.com

    There is no such ability in our plugin. Are you sure you are talking about CleanTalk plugin?
    https://www.ads-software.com/plugins/cleantalk-spam-protect/

    Plugin Support amagsumov

    (@amagsumov)

    @teachermark

    We haven’t heard back from you in a while, so I’m going to mark this thread as “resolved” – if you have any further questions, you can start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
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