I can not uncheck the checkbox in product page

  • Resolved farahblair

    (@farahblair)


    9 months ago

    I’m working with yith suscription and WooCommerce Product Add-OnsSearch for:Search forums. But when I try to uncheck or check the chebox in the product page nothing happens.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Iván Sosa

    (@ivansosa)

    Hi there,

    We have been checking it in a local installation but we can’t replicate the problem.

    Please, try to deactivate all plugins and see if the problem disappear. If so, try to activate them again one by one and see which one produces the issue.
    If the problem is not from a plugin, try to activate the default theme Twenty Sixteen or Twenty Seventeen and see if you have the same issue.

    Also, if you have customized files in your theme, please try with a fresh installation without customization.

    Remember that if you have a plugin for the cache, you need to delete the cache before to disable it.

    Have a great day!

    Thread Starter farahblair

    (@farahblair)

    Thank you so much for your help. You were right the issue was related with the plugin “DethemeKit for Elementor“. Now is fixed.

    Have a nice day!

    Plugin Support Iván Sosa

    (@ivansosa)

    Hi there,

    you are welcome! ??
    I’m setting this topic as resolved.

    Have a great day!

Viewing 3 replies - 1 through 3 (of 3 total)
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