I canb't see the graphic of charts in stats

  • Good morning,
    the plugin in my installation works fine but in statistics I can’t see the graphics of charts.

    In /plugins/knews/tmp/ there are the images, but it can’t displayed in stats.

    How to solve?
    Thank you very much!

    PS: another little question, what is the switch [on/off] near “Reset stats. Warning:…”?

    PPS: Where can I to download an Knews user manual?

    Thanks a lot.
    Matth.

    https://www.ads-software.com/plugins/knews/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author creverter

    (@creverter)

    Hello, sorry for the delay…

    About reset stats: it’s for start on production webserver after initial development. It clear all stats info.

    About stats: what’s the permisions of the folder /tmp in your webserver (you can see it through the FTP client)

    About Knews manual: please, read the installation tab in www.ads-software.com and our website tutorials: https://www.knewsplugin.com

    Thread Starter matteoz

    (@matteoz)

    Hello Creverter ahd thanks a lot for your reply.
    /tmp folder was 755.

    Is to set at 777?

    Thanks a lot,
    Matth.

    Plugin Author creverter

    (@creverter)

    Hello Matt, not, there isn’t, but… try 777… works? please restore it to 755

    Thread Starter matteoz

    (@matteoz)

    Hello Creverter, nope it’s still missing.
    755 restored, thanks.

    If I try to open the link of graphics image, for example chart02.png the browser give me an error message “the image cant be opened because contains errors”. I don’t know…

    Have a good day Creverter ??

    Bye,
    Matth.

    Plugin Author creverter

    (@creverter)

    Sorry for the delay… I suspect your GD library aren’t working fine… please, download the image through FTP: can now the browser open it?

    Thread Starter matteoz

    (@matteoz)

    I’m in hosting, so I suppose that GD library are ok.
    I don’t know what can be…

Viewing 6 replies - 1 through 6 (of 6 total)
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