I cannot complete lession and quiz

Hi Tri Le,

Thank you for reaching out!

Based on our review, we suspect that the issue with completing your lesson and quiz may be caused by a caching plugin. We recommend trying the following steps:

1. Disable any caching plugins?you have activated on your site.
2. You can also check if the issue persists by appending??v=1234?to the end of the URL when accessing the lesson or quiz.

If the problem continues after trying these steps, please let us know, and we’ll provide a more suitable solution.

Best regards,
Brianvu-tp

Hi,

I had the same problem as you reported and this solved it:

“You can also check if the problem persists by adding ?v=1234 to the end of the URL when accessing the lesson or quiz.”

What should I do?

Hi agusgonzalezs,

Thank you for your message!

The issue you’re experiencing is likely related to a conflict caused by caching, which can interfere with JavaScript functionality. To resolve this, please review the settings of any caching plugins you have installed on your site and try disabling them temporarily to see if the issue is fixed.

If disabling the caching plugins resolves the problem, you may want to adjust the caching settings or exclude specific pages, such as lessons and quizzes, to prevent future conflicts.

Best regards,
Brianvu-tp

I have tried disabling the cache and it did not resolve my error.
Also, in some courses the complete button is displayed but in other courses it is not. Using the method of adding ?v=1234 to the end of the URL works fine.

Hi agusgonzalezs,

Thank you for your update!

Since adding ?v=1234 to the end of the URL resolves the issue, it’s possible that the caching is happening at the server level rather than just within your site’s caching plugin. We recommend clearing the cache on your server or contacting your hosting provider to clear the server cache and see if this resolves the issue.

Please let us know if the problem persists after taking these steps, and we’ll continue assisting you.

Best regards,
Brianvu-tp

I disabled the WordPress cache and also the Cloduflare cache for the URL https://melifernandezcm.com/curso/* which is the one that contains the lessons but I don’t get any favorable results. The complete button still doesn’t appear. I also cleared the cache at the server level and no changes have occurred.

Hi agusgonzalezs,

Thank you for the additional details!

Based on your description, it seems this issue may be more complex and could relate to a logic error within LearnPress. We would need to investigate this more thoroughly to identify the cause.

To assist you further, we recommend that you create a free support ticket through our official forum with the subject?“agusgonzalezs – I cannot complete lession and quiz”. Please visit the forum and click on the “Support” section to create the ticket. Our development team will take a closer look and provide the best possible solution.

Thank you for your patience and understanding, and we look forward to helping you resolve this issue!

Best regards,
Brianvu-tp