I cannot connect Merchant Center Account

Hi there @cafmar,

Trying to get started with Google Listings & Ads, I cannot to connect existing Google Merchant Center account. Although this account has appiered to choose it, after I click Connect button, nothing happend.

This sounds quite frustrating!

There are a couple of Connect buttons during the setup process for Google Listings & Ads. Have you followed the setup and configuration instructions found at this link? If so, which particular part of the process are you getting stuck at?

Do I have to really create a new Google Merchant Center account?

Not at all! WooCommerce merchants regularly connect to existing Google Merchant Center accounts.

Looking forward to hearing from you!

Hi,
As I mentioned before, I stucked at a very beginnig stage, trying to connect Google Merchant Center account. Ecxactly it is a “Set up your accounts” page. There are WordPress account connection, Google Account connection and finally Google Mercharnt Center account connection over there. And there is a problem with the third one. Afler I choose my Exisiting Account the button “Connect” has became clickable. So I click it and nothing happend. The same on 2 different browsers.

Any thoughts? ??

An unresponsive button is generally caused by a JavaScript error. If you’re familiar with your browser’s developer tools, you might have a look at the error console for clues.

Aside from that, this behavior is not reproducible in my testing and I am not able to find any reports of this type of behavior on our issue tracker here: https://github.com/woocommerce/google-listings-and-ads/issues

This leads me to believe that the problem is caused by something external to WooCommerce and Google Listings & Ads. I’d suggest conflict troubleshooting to try and isolate the cause. See: https://woocommerce.com/document/how-to-test-for-conflicts